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6.0 Troubleshooting
TYPES OF PROBLEM
TRY THIS...
1
Nothing works.
• Check if the unit is plugged in.
• Check if the unit is receiving power
from the house circuit breaker.
2
Condensation on windows.
• Adjust the humidity control knob
as per instructions (see Section 4).
• Operate the unit at maximum
speed during activities generating
excess humidity (family gatherings,
extra cooking, etc.).
• Leave curtains half-open to allow
air circulation on windows.
• Store wood in a closed room with a
dehumidifier or have the room well
ventilated with outside air or store
the wood outside.
• Do not adjust the thermostat of your
heating system below 18°C (64°F).
3
Air too dry.
• Do not adjust your humidity control
below -20°C (-4°F).
• Operate the unit at low speed.
• Temporarily stop air exchange.
• Temporarily use a humidifier.
4
Air too cold at the air supply grille.
• Make sure the stale air exhaust
hood, outside the house, is not
blocked.
• Operate the unit at low speed.
• Have the system balancing
checked.
• Have the unit defrosting system
checked.
• Install a duct heater.
