Revised: January 2015 12-00073_VNC3-D
VENCO HOISTS LIMITED WARRANTY POLICY
Venco
products are built to last…we guarantee them.
As a purchaser of any new Venco product covered by warranty, you will receive 3 years of
the most complete coverage available…and, at no added cost to you.
3-Year Limited Warranty Policy
This limited policy warrants new products of Venco to be free from defects in material and workmanship for a period of
three (3) years from date of original installation. OEM products or accessories purchased by Venco as part of or offered
with our product will carry the OEM manufacturer’s respective warranty. Our
warranty covers:
Repair or replacement of product
Labor to repair or replace product
Freight to return and/or replace product
We shall not be liable for any contingent liabilities arising out of the improper function of any products. Warranty shall
become void if the product is improperly installed, modified, damaged, abused or used for application other than
intended use. Venco hoists are designed for and intended to be used on stationary trucks dumping on firm and level
ground. Spreading applications and/or shock unloading are strictly prohibited and will void this warranty. There is no
warranty of merchantability, fitness for a particular purpose, warranty arising from course of dealing or usage of trade,
or any other implied or expressed warranty, except as made specifically herein. This warranty supersedes all previous
warranties, written or implied.
Warranty Claims
Venco Venturo Industries LLC will make a good faith effort for prompt correction or other adjustment with respect to
any product, which proves to be defective after our inspection and within the warranty period. Before any repairs are
attempted or before returning any product, your Venco Distributor is required to obtain a warranty claim number. This
number is necessary for any claim to be considered. To obtain a warranty claim number, Venco requires the model and
serial number. Only authorized Venco Distributors can perform warranty. For the name and address of your local Venco
Distributor call the
Warranty Claim Department - 513-772-8448.
WARNING
- It is the responsibility of the installer to ensure the installation is completed according to the manufacturer's
recommendations, ensure the ultimate user understands how to operate product in a safe manner, and understands the
need for regular service and maintenance by an authorized Venco Distributor. No modifications or alterations may be
made to any Venco product without the expressed written consent of Venco Venturo Industries LLC. Installation of any
Venco product must be done by an authorized Venco Distributor, to the standards of the industry; including
maintenance, service and affixing of all instruction, safety and warning decals. Users should be instructed as to the safe
operation at time of delivery. Maintenance, service, operation and safety warning decals are available on request from
Venco Venturo Industries LLC.
VENCO VENTURO INDUSTRIES LLC
12110 BEST PLACE | CINCINNATI, OHIO 45241
P: 800-226-2238 | F: 513-326-5427
www.venturo.com
