13
/
16
Error Code
Error
Code
Error
Notes
4
Open Throttle Fault
Throttle has not returned to the start-up position. Check if the throttle
gets stuck. Try to return the throttle to the start-up position.
5
Throttle Fault
Throttle may be damaged. Check if the cable or throttle is damaged.
6
Low Voltage Protection
The battery voltage is too low to operate. Please charge the battery
properly.
7
Over Voltage Protection
The battery voltage is too high to operate. Check if incorrect battery
is used on the bike.
8
Motor Hall Signal Fault
T
he motor’s hall sensor wire has been disconnected or damaged.
Try to disconnect and reconnect the motor cable and check if it
recovers. If not, contact technical support for help.
9
Motor Phase Line Fault
T
he motor’s phase wire has been disconnected or damaged.
Try to disconnect and reconnect the motor cable and check if it
recovers.
If not, contact technical support for help.
10
Motor High Temperature
Fault
The motor has reached the highest allowable temperature.
Allow the motor to cool down before using the e-bike again.
11
Motor High Temperature
Fault / Motor Temperature
Sensor Fault
Allow the motor to cool down and check if it recovers;
The motor’s temperature sensor has become disconnected or
damaged. Contact technical support for help.
12
Controller Current Sensor
Fault
The controller’s current sensor has become disconnected or
damaged. Re-start to check if it recovers. Contact technical support
for help.
14
Controller High
Temperature Fault
The controller has reached the highest allowable temperature. Allow
the controller to cool down before using the e-bike again.
15
Controller Temperature
Sensor Fault
The controller’s temperature sensor has become disconnected or
damaged. Contact technical support for help.
21
Motor Speed Sensor Fault
The
motor’s speed sensor has become disconnected or damaged.
Check if the motor cable is loose. Disconnect and re-connect the
cable. If it doesn’t recover, contact technical support for help.
30
Communication Fault
Poor connection between the controller and the display. Check all
cable connectors. Check for corrosion damage.
