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4

Introduction

Congratulations on the purchase of your Veloci!

Read this manual carefully and keep it handy.  
To enjoy your Veloci for as long as possible, 
please follow the recommendations and tips in 
this manual.

The recommendations and tips below will improve 
your comfort and safety on the road. However, 
the manufacturer cannot rule out the possibility of 
damage, despite careful monitoring. Therefore, you 
cannot derive any rights from these instructions, with 
the exception of the stated warranty periods. The 
manufacturer is not liable for any damage, unless 
provided for by law.

Contact Bizbike:

-  If you have any questions or comments
- To request your first free service after 500 km or 

within 6 months - whatever comes first.  

Note: The first free service must be used within the 
first 6 months or the free service becomes invalid. 

-  For the annual maintenance of your bicycle just 

before the start of winter or before a cycling trip

-  To have parts replaced

 You can do that on the online platform  

 

My Bizbike

 via “My support”  .

     

my.bizbike.ie

 By phone

 Bizbike can be reached 

  via +353 1 697 2029  

Summary of Contents for Diamond

Page 1: ...Instruction manual Veloci Diamond Hopper Hybrid Sport Solid Spirit Vivid ...

Page 2: ...Veloci manual Bizbike 2022 Bizbike Ireland 2 Dublin Landings Dublin Ireland www bizbike ie customerservice bizbike ie 353 1 697 2029 powered by ...

Page 3: ...ike maintenance yourself 5 Key to icons 5 Warranty 6 Safety 8 Bike safety 8 Transport by car 8 Quickly on your way Checklist before departure 10 Electrical parts 11 Battery 11 Display Control Panel 16 Non electrical parts 20 Saddle 20 Handlebars 20 Bicycle lock 22 Folding your e bike 22 Any questions 23 ...

Page 4: ...se instructions with the exception of the stated warranty periods The manufacturer is not liable for any damage unless provided for by law Contact Bizbike If you have any questions or comments To request your first free service after 500 km or within 6 months whatever comes first Note The first free service must be used within the first 6 months or the free service becomes invalid For the annual m...

Page 5: ...o much chain oil Charge your battery every two months and store your battery indoors at room temperature Clean your bike regularly Attention NEVER use a pressure washer or submerge your bike in water Check the lights and reflectors periodically If necessary have them replaced so that other road users can see you riding Key to icons Attention Consult Bizbike customer service Attention Warning ...

Page 6: ...nless there are construction and or material faults Voidance of warranty In the following cases the warranty is void Improper and or careless use of the bicycle Maintenance not in accordance with the manual Technical repairs that were not carried out in a professional manner Retrofitted parts that do not correspond to the technical specifications of the bicycle Furthermore liability of Bizbike is ...

Page 7: ...out of war ranty parts If a certain part is under warranty and the original is no longer available Bizbike will provide an alternative of at least equal value Submiting a claim You submit your claim via My support on My Bizbike If your address has changed you can update your details on My Bizbike yourself 7 ...

Page 8: ...bolts still properly tightened When you tighten them the right torque is important If necessary consult the Bizbike customer service via digital assistant Sara or My support on the online platform My Bizbike Transport by car Do you want to transport your bicycle by car Preferably use a bicycle carrier and follow the steps below Remove any accessories that could become de tached from the bicycle Do...

Page 9: ...hed to the handlebar base if you do mount it at the front Hand grips Replace damaged hand grips immediately Pedals Be careful with hard and or leather soles There is a risk of slipping off the pedals especially in rain and wet weather Always wear footwear with adequate grip Brakes In wet weather the braking distance is longer On longer descents it is safer to brake carefully Never brake with the f...

Page 10: ...avel uphill and avoid overloading bicycle parts such as the gear system The bike offers support up to 25 km h For safe ty there is no support when you stop pedaling or brake When you are cycling focus on the road not the display Adjust your speed to the traffic and weather conditions The battery and display will turn off automatically after 5 10 minutes of inactivity Purchase a sturdy second lock ...

Page 11: ...et the battery run completely empty This can seriously affect battery performance You can charge the battery up to 600 times On average this corresponds to a period of 4 5 years Store your battery in a dry and protected place at room temperature Like other batteries the battery of an e bike is sensitive to ambient temperatures In freezing weather its capacity can drop by 33 The battery can withsta...

Page 12: ...ned and smooth road Sandy or gravel road Your cycling style Driving calmly Driving aggressively Bent over Upright Low weight Heavily loaded Using manual gears correctly regularly Never using manual gears The weather conditions Warm Cool to cold Light wind Strong headwind Dry road Wet and slippery road How the e bike has been maintained Correct tire pressure Low tire pressure Well maintained Poorly...

Page 13: ...ame follow the instructions as indicated on the sticker beside the battery 1 Push down the button on the battery cover 2 Remove the battery cover from the frame 3 Turn the key counterclockwise into the battery lock to release the battery 4 Now the battery can be removed from the frame If the steps are not performed in the correct order the battery cover will not come off Turn the key back clockwis...

Page 14: ...plug from the socket then disconnect the charger from the battery Charge your battery every two months and store your battery indoors at room temperature after two months of inactivity the battery will suffer irreparable damage and the warranty on the battery will expire Safety regulations Keep children away from battery and charger Use only the charger supplied Do not open the charger inside the ...

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Page 16: ...attery Provides a real indication of battery capacity Battery indicator does not fluctuate when turning the engine on and off The brightness of the display is adjustable in five positions Five support levels Error error code Indicator 2 Display description A Current battery capacity B USB connection has only charging function C Front and rear light indicator on or off D Error code maintenance E Cu...

Page 17: ...will turn itself off after 5 minutes if there is no activity 3 2 Choose support level Briefly press the PLUS MINUS button to change the assistance level The maximum support is level 5 at position 0 there is no support You can manually change the levels as you wish 3 3 Consult speed modes Short press the i button to access the different speed modes TRIP Day counter TOTAL Total kilometres MAXS Maxim...

Page 18: ...The pedestrian assistance stops as soon as you release the button Attention Use this function only when walking and not when riding your bicycle 3 6 Battery indicator When the battery is empty or almost empty this button starts flashing This indicates that the battery needs to be charged 4 Data reset Follow the steps below to change the settings Press i twice quickly to enter the settings At the l...

Page 19: ...rnings in the event of errors An error code or error code will then appear at the location of the speed In that case we recommend removing the battery from the bicycle for a few min utes and then reinstalling it Contact Bizbike custom er service via digital assistant Sara or My support on the online platform My Bizbike if the error code does not go away or keeps coming back Error Code definitions ...

Page 20: ... when you are done Handlebars The position of the handlebars and stem determine the sitting position in particular the position of the back and the pressure of the hands on the handle bars The handlebars are ergonomically shaped Before you start tuning Check that the brake and gear cables are not too tight and that the cables are not pinched This can disrupt shifting braking and steering behavior ...

Page 21: ...bar height by loosening this bolt B Adjust the rotation of the handlebars with this bolt C Attention never loosen this bolt X Vivid city bikes Adjust the rotation of the handlebars by loosening these four bolts A Adjust the handlebar height by loosening this bolt B Adjust the rotation of the handlebars with this bolt C B B C C X A A ...

Page 22: ...hoto of the white sticker on your bicycle key With the code on the sticker you can go to https keyservice axasecurity com and order an extra copy If you lose the key and have not kept the code a mobile bicycle technician will have to visit you to replace the shackle and battery lock Folding your e bike Loosen bolt A and put the seat in the lowest position Loosen the central bolt B and fold the fra...

Page 23: ...s 30 minutes 49 This is the time for a standard maintenance 45 minutes 75 60 minutes 95 Additional time 50 per hour Charged per quarter of an hour These prices include transportation and VAT but exclude any parts that need to be replaced You can pay with your bank card via our mobile payment terminal or with cash Any questions Have you read the manual from A to Z not found the answer to your quest...

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