Velleman CAMIP15, User Manual, Page: 20 / 65

CAMIP15
V. 02 – 14/05/2014 20 ©Velleman nv
FAQ
Q1. I have more than one camera. Can I use the same
Seedonk user account to connect the other cameras too?
A: You can add an unlimited number of cameras to your
Seedonk account as long as you give each of them a
different name. (See fig. 22)
Q2. How can I share the camera images with my friends?
A: Log in to your Seedonk account. On the
Sharing
tab,
type your friend’s e-mail address to invite them to see your
camera images. (See fig. 23)
Q3. Can I change my username?
A: Your username identifies your account, and once set it
cannot be changed. If you want a different username, you
have to create a new account. Please note that any
subscription services (if applicable) cannot be transferred to
the new account.
Q4. I have forgotten or lost my password.
A: On the login screen, click the
Forgot your password?
button. On the web page that appears, type in your
username and e-mail address, then click the
Reset button
to set up a new password.
Q5. How can I upgrade the firmware?
A: Log in to your Seedonk account. On the camera
configuration page, a screen will indicate that new firmware
is available. (See fig. 24) Click
Update Now!
to install the
new firmware. This may take 5-10 minutes.
For More Information
To get software updates or to learn more about Seedonk
and its apps, please visit www.seedonk.com.