Vega M200, M210, M300, M310 / User Manual
24
Revision № 03 of 05.08.2022
6 WARRANTY
The manufacturer guarantees that the product complies with the current technical documentation,
subject to the storage, transportation and operation conditions specified in the "User Manual".
The warranty period is 36 months.
The warranty does not apply to batteries.
The warranty period of operation is calculated from the date of sale marked in the product factory
certificate, and from the release date when such a mark is absent. During the warranty period, the
manufacturer is obliged to provide repair services or replace a failed device or its components.
The manufacturer does not bear warranty obligations in the event of a product failure if:
the product does not have a factory certificate;
the factory certificate does not have an TCD stamp and / or there is no sticker with information
about the device;
the serial number (DevEUI, EMEI) printed on the product differs from the serial number (DevEUI,
EMEI) specified in the factory certificate;
the product has been subject to alterations in the design and / or software which are not
provided for in the operational documentation;
the product has mechanical, electrical and / or other damage and defects arising from violation
of the conditions of transportation, storage and operation;
the product has traces of repair outside the manufacturer's service center;
the components of the product have internal damage caused by the ingress of foreign objects
/ liquids and / or natural disasters (flood, fire, etc.).
The average service life of the product is 5 years.
In the event of a warranty claim, contact the service center:
119A, Bol’shevistskaya Str., Novosibirsk, 630009, Russia.
Tel.: +7 (383) 206-41-35
e-mail: [email protected]
