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24

Status Lights

Use the status lights to check the status of your device and diagnose problems.

When the STAT light is slowly 

fl

  ashing this is an indication of a software or hardware problem.

For basic troubleshooting information, please see Page 26.
For further information on lights, please visit www.veea.com/support

Normal 
Operation

Solid green

Solid green

PWR

STAT

Booting/Recovering 
or high CPU load

Hardware and/or 
software error

PWR

PWR

STAT

STAT

Solid green

Flashing green

Flashing green

Determined by error

Summary of Contents for VeeaHub

Page 1: ...VeeaHub Quick Start Guide VHH09 LoRa TM...

Page 2: ...nt wireless hub that makes edge computing a reality Your VeeaHub at a glance VeeaHub Basics Setting up multiple VeeaHubs Reset Lights Reset Button Troubleshooting Safety Warnings 4 5 6 24 25 26 27 Pin...

Page 3: ...eaHub Connecting your VeeaHub 12 13 7 14 8 10 Setting up your VeeaHub 7 8 Check the status of your VeeaHub Connect other devices 18 19 9 What s next 20 This product is designed for specific applicatio...

Page 4: ...Start Guide 1 LoRa Antenna Short light gray 2 LTE Antenna Long white 2 M12 male connectors for Ethernet and PoE 1 M12 female connector for 48VDC power 1 M12 male connector for RS232 Ethernet Marked an...

Page 5: ...your VeeaHub require a subscription sold separately A mesh is always created when you enroll you VeeaHub even if you only have one VeeaHub The first VeeaHub added to a mesh is called the Mesh Edge Nod...

Page 6: ...ing the VeeaHub Manager mobile app Refer to Pages 12 13 before connecting them to power Connect the power and connect each device directly to the Internet For a faster initial setup use an Ethernet ca...

Page 7: ...ore installing your device For PoE Midspan injector Veea recommends Microchip PD 9601GO AC or equivalent A 48V DC power supply rated 1 4 Amps or a PoE Midspan Injector 14 gauge grounding cable to be c...

Page 8: ...ded metal structure may be used Grounding your unit A PoE switch or a cable injector may be used to power this unit The VHH09 LoRa is classified as an 802 3bt Type 4 device which can consume up to 90W...

Page 9: ...9 Marked DC Power In Ground Use 14 gauge or larger wire to Earth ground For PoE Marked Ethernet Port 1 IMPORTANT Any unused connector must be protected by a dust cap...

Page 10: ...not support PoE Both ports can be used for WAN or LAN connections Ethernet 3 Your device supports RS232 422 485 connections using the Serial Port Please see Pages 22 23 for the M12 connector pin assig...

Page 11: ...11 Ethernet Port 1 Ethernet Port 2 RS232 422 485 Serial Port LoRa Antenna light gray LTE Antenna white LTE Antenna white IMPORTANT Any unused connector must be protected by a dust cap...

Page 12: ...eaHub Manager 4 VeeaHub Manager allows you to add manage and check the status of your VeeaHub devices from any mobile device Download VeeaHub Manager from Learn more about VeeaHub Manager Go to www ve...

Page 13: ...vice to your account QR Code 3 Follow the on screen instructions 4 If you have more than one device and you want to create a mesh network repeat steps 2 and 3 for each additional device IMPORTANT If y...

Page 14: ...ides options for either a wall mount or pole mount bracket Pole Mounting is described on Page 15 Wall Mounting is described on Pages 16 17 Unless ordered specifically your VeeaHub does not ship with e...

Page 15: ...ich bolts to the VHH09 LoRa unit using three M5 x 8mm x 10mm long stainless steel screws and attaches to a pole in diameter 3 to 12 inches with o the shelf steel bands IMPORTANT You must ensure that t...

Page 16: ...way from the wall and locking flanges on the bottom Fig 2 3 Attach the grounding cable to the grounding connection on the VeeaHub heat sink as described on Pages 8 9 4 Hang the unit assembly on the wa...

Page 17: ...st ensure that the unit is mounted vertically so that the edge with the antenna connections faces up Fig 2 Installing the wall piece Fig 3 Installing unit to wall piece 1 2 Fig 1 Installing the wall m...

Page 18: ...ice to its desired location and connect your other devices For information on how to position your device and optimize your network go to veea com support Your VeeaHub setup is complete when the VeeaH...

Page 19: ...ub connect another M12 Ethernet cable to an available Ethernet port on the back of your VeeaHub and then to your wired device Connecting via Wi Fi Connecting via Ethernet 8 Internet connection for the...

Page 20: ...ntrol veea com Once your device is added to your account you can 9 Sign up for 4G LTE service If you have a 4G enabled VeeaHub go to the Control Center to purchase a data plan and enable your SIM Card...

Page 21: ...ort SD Memory Card The SIM card is housed in a waterproof sealed port Opening this port will impair water resistance and void your warranty If you need to replace the SIM card contact us by visiting w...

Page 22: ...d pairs Pin 1 3 Pin 2 4 RS232 422 485 Serial Pin 3 TXD Orange Pin 4 RXD Green Pin 5 GND Brown Pin 1 DA White Orange Pin 2 DA Orange Notes Port one can be used for both Ethernet and PoE Port two is Eth...

Page 23: ...ge Pin 1 DA White Orange Pin 6 DD Green Pin 3 DB White Green Pin 5 DD White Blue Pin 4 DB Blue Pin 8 DC Brown Pin 7 DC White Brown Serial DB 9M Pin 3 RTS White Orange Pin 7 TXD Orange Pin 2 RXD Green...

Page 24: ...of a software or hardware problem For basic troubleshooting information please see Page 26 For further information on lights please visit www veea com support Normal Operation Solid green Solid green...

Page 25: ...the activity indicated is executed Press and hold for 1 5 seconds PWR light will be o and STAT light will be flashing Press and hold for 5 10 seconds PWR light will be solid and STAT light will be fl...

Page 26: ...ng up updating its software and or still pairing with your account See Page 24 for more information Restart your device Power down your VeeaHub 30 seconds and then reapply power If the problem continu...

Page 27: ...eneral user shall not attempt to install or change the setting The unit MUST be earth grounded for shielding against lightening The radiating antennas of the VeeaHub should be installed at least 20 cm...

Page 28: ...Questions veea com support 2018 2022 Veea Inc All rights reserved Veea and VeeaHub are trademarks of Veea Inc All other trademarks and tradenames are the property of their respective owners MH09 01L...

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