My device cannot acquire a GPS signal through the windscreen
Some vehicles have athermic (heat reflective) windscreens that can
hinder the GPS signal. In this case you should attach your device to a
side window using the correct mount.
If your vehicle does not have a heat reflective windscreen and your
device still cannot obtain a signal please contact our technical support
team.
Incorrect Route Calculations
This may happen for several reasons:
Weak GPS signal indicates that your device might be in an incorrect
position.
Map data requires updating. You can obtain map updates using the
NDrive Agent available on www.vector.com.ph
Ensure the Routing Options in the Settings menu are correct.
Vector Unit Freezes
Reset the device by inserting a pointed object (i.e. the stylus or a
paperclip) carefully into the reset hole at the back of your device.
If the problem persists and a micro SD card is inserted, remove the
micro SD card before resetting.
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TROUBLESHOOTING
reset hole
stylus
