PROBLEM
PROBABLE CAUSE
SOLUTION
On giving a command with
the remote
control or with the
key-switch, the barrier
doesn’t open or the
motor doesn’t start
230 volt mains voltage
absent
Check master switch
Emergency STOP present
Check for any STOP
selectors or commands.
If not used, check
jumper on STOP contact
input on the control board
Fuse blown
Replace with one of same
value.
Power cable of motor or
motors not
connected or faulty.
Connect the cable to
appropriate
terminal or replace.
The photocell is not
functioning or the
beam is interrupted
Check the connection,
remove any
obstacle across the beam
On giving a command with
the remote control, the
barrier doesn’t open but
works with the key
command
The remote control has
not been
memorised or the battery
is flat
Carry out the remote
control learning
procedure on the radio
receiver or replace the
battery with a new one..
The barrier starts, but
stops immediately
The force of the motor or
motors is insufficient
Modify the value with the
FORCE trimmer on the
control unit
N.B. - If the problem persists, contact your Retailer or the nearest Service
Centre
TROUBLESHOOTING
All products are guaranteed for 2 years, as per the date on the invoice or on the receipt.
The warranty also does not include: failures or damages caused by faults of the electrical system
and/or carelessness, negligence or inadequacy of the installation to the use for which it is intended
and in any case from abnormal use; failures or damages due to tampering by unauthorized
personnel or the use of components not attributable to the manufacturer and/or non-original spare
parts; defects caused by chemical agents, external bodies or atmospheric and/or natural
phenomena in general; failures or damages caused by incorrect installation of the Products
according to the rule of art, safety and conformity of use expressly indicated in the technical
documentation of the same Products; the consumables; interventions for checks and assessments
of any flaws or defects then not found; compensations for the period of inactivity of the system
where the Products are installed.
