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Information Center
To repair or consult related products, please contact the distributor or
after-sales service.
Please refer to the warranty card for details.
In order to answer the customer correctly, the call to the company may be recorded.
The contents and personal information of the consultation or delegation may be
provided to
the company's affiliated offices.
If the customer need to repair chairs to the door, please send the request to the
after-sales
service.
Friendly
reminder
Carry on the spot check to the household appliance that used many years .
Whether there
are any of the
following
phenomena
Abnormal heating of power cord or power plug
It has a burnt smell and a peculiar smell
The power line has a deep scar or distortion
Other exceptions or faults
To prevent accident, please turn off the
power switch
，
and pull the plug from
the
socket.
Please be sure to entrust the dealer for
repair, please consult the
dealer for
related expenses.
Our company shall not bear the direct and indirect losses caused by improper use of this
product,and third party liability. Please accept our apologies! The product upgrade and
change no further notice.
The color of the goods or the printing may be slightly different, please forgive!
Troubleshooting
Before asking for repair, make sure if there are any problems after trying the solutions given in
this troubleshooting guider. Contact the vendor or your nearest service center for assistance.
PROBLEM
CAUSES
SOLUTION
Noise during operation Components are working
Constructure inherentwill not
effect on operation
The chair can’t working
Plug in the socket switch
on the power
The plug is in loose
connection
The switch is on “Off ”
position
The chair stop during
working
Time up and all of massage
program back to standby
Restart the program after
30 minutes
