What to do if it goes wrong
IMPORTANT:
Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
Solution
Problem
• The plug may not be fully pushed into the electrical socket.
• Check if the fuse in the plug needs replacing. Always replace
with a British 13amp fuse.
Why won’t the carpet
washer turn on?
• Check the contents on the box to make sure the part is
definitely included with your washer.
There is an
accessory missing
• Make sure the clean water tank is fitted securely.
Go to ‘using your machine’.
• Wash/Rinse dial has been set to Rinse, set dial to wash to
dispense solution.
• The clean water tank valve may be stuck, hold the clean water tank over
the sink and press the valve underneath to release.
• Squeeze the trigger on the handle to release solution and water mix.
• The water/solution tank is empty. Refill the tank.
Go to ‘Using your machine’.
Why won’t the
solution/clean
water dispense?
• The float in the dirty water tank may have been activated.
Empty the dirty water tank wait for the float to settle before re-starting
your carpet washer.
• Check the SpinScrub and brushbar for blockages and clear.
• The dirty water tank may not be fitted correctly, also make sure the lid
is pushed down securely.
• Check the nozzle for blockages and clear.
• Check the nozzle is correctly fitted. Go to ‘Taking care of your machine’.
• Check the filter screen located in the dirty water tank for dirt and debris.
Go to 'Emptying and cleaning the dirty water tank'.
Why won’t the
carpet washer
pick up?
• The brushes will only spin when the carpet washer is reclined.
• Check the SpinScrub and brushbar for blockages and clear.
Go to 'Removing and cleaning the brushbar / SpinScrub brushes'.
• Check for damage to the brushbar and the spindle on the back of the
SpinScrub brush.
Why won’t the
brushes spin?