www.vax.co.uk
18
troubleshooting/ uk service & help
8. Troubleshooting
WARNING:
To reduce the risk of personal injury,
unplug the carpet washer before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
ON/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 3.
Cause:
dirty water tank and lid not correctly installed.
Solution:
Replace tank and lid securely.
Cause:
Hose/wand tool not securely in position.
Solution:
Securely position hose/tool in floor nozzle.
Cause:
Lint filter blocked.
Solution:
Check lint filter and remove any debris.
PROBLEM: Brushes won’t rotate.
Cause:
Brushes set to off position.
Solution:
Turn brushes to high/low and recline handle.
Cause:
Circuit breaker tripped.
Solution:
Turn cleaner off and unplug. Check for
obstructions in the brush bar. Allow the
cleaner to cool, then switch on and continue
cleaning.
PROBLEM: Low suction in hose.
Cause:
Tool not properly connected.
Solution:
Securely attach tool to tool connector.
Cause:
dirty water tank is full - automatic shut-off
engaged.
Solution:
Make sure handle is in upright position.
Cause:
Lint filter blocked.
Solution:
Check lint filter and remove any debris.
9. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 8.00pm
Saturday-Sunday 9.00am to 5.00pm
Any queries or concerns about using the Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model number
of the carpet cleaner before calling. There are over 400
approved Vax Service Agents in the UK. For the nearest
Service Agent, please call the Vax Careline.
www.vax.co.uk
!
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