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FAQs
!
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner
before performing maintenance/troubleshooting checks.
Is there an accessory missing?
•
Check the ‘Parts Overview’ page in this
guide to make sure the part is definitely
included in your unit.
•
If it is missing, we’re here to help. Simply call
us on
0870 606 1248
Why won’t the vacuum cleaner pick up?
•
The dirt container may be incorrectly
installed; remove the dirt container from the
unit by pressing the dirt container release
button [11] and then re-attaching it to the unit,
ensuring it is locked firmly back into place.
If the blockage indicator is lit:
•
The filter may be clogged; refer to
‘Maintenance: Cleaning the filters’ on page 5.
•
The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on page 5.
Why is dust escaping from the vacuum?
•
The filter may be clogged; refer to
‘Maintenance: Cleaning the filters’ on page 5.
•
The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on page 5.
•
The dirt container may be incorrectly
installed; remove the dirt container from the
unit by pressing the dirt container release
button [11] and then re-attaching it to the unit,
ensuring it is locked firmly back into place.
What do I do if the unit/an accessory
becomes damaged or broken?
•
We’re here to help. Simply call
0870 606
1248
or visit
vax.co.uk
Why won’t the accessories pick up
properly?
If the blockage indicator is lit:
•
The accessory may be blocked; switch off
and unplug the unit before performing these
checks.
Hose blockages:
remove the flexible hose
from the unit. Carefully remove any blockages
found and reconnect hose securely.
Accessory blockages:
remove accessory
from handle/tube. Carefully remove blockage
and re-attach to the vacuum cleaner.
•
The accessory may be faulty. Simply call us
on
0870 606 1248
for assistance.
Why will the vacuum cleaner not run?
•
It may not be plugged into the electrical
outlet correctly; ensure that the plug is
pushed in securely.
•
The electrical outlet may not be working
properly; check the fuse or breaker, or consult
an electrician.
•
The motor thermostat may have tripped;
switch off and unplug the vacuum cleaner,
and leave for one hour before switching the
cleaner back on.
If none of these questions apply to you,
we’re here to help. Simply call us on
0870 606 1248.
6
Vax Helpline
0870 606 1248
Vax C91-P1-B Power 1 User Guide v2.qxd:User guide 18/3/09 16:43 Page 6
