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• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug. If this needs replacing, always replace with a 3amp British fuse.
• The filter cover may not be secure. Check the filter cover is securely fitted. Go to ‘Taking care of your machine’.
• The filter may not be fitted correctly. Check the filter. Go to ‘Taking care of your machine’.
• Timer may have finished. Re-set the timer. Go to ‘Using your machine’.
• Fan speed may be set to L = Low. Change fan speed to desired setting. Go to 'Using your machine'.
• Timer may have finished. Re-set the timer. Go to ‘Using your machine'.
• The filter cover may not be secure. Check the filter cover is securely fitted. Go to ‘Taking care of your machine’.
• The filter may not be fitted correctly. Check the filter. Go to ‘Taking care of your machine’.
• The filter may need replacing. Go to 'Taking care of your machine'.
• The air grills may be blocked. Make sure the air inlet is free from any obstruction.
• The filter may need replacing. Go to 'Taking care of your machine'.
• Aim the remote control towards the control panel on the front of the air purifier and press the on/off button.
• The battery may need replacing. Always replace with a CR2025 lithium battery.
Solution
Problem
Why does my air
purifier have
no power?
Why isn't my fan
working?
Why is my air purifier
making an excessive
noise?
Why isn't my remote
control working?
What to do if it goes wrong
IMPORTANT
Unplug and switch off the air purifier before performing maintenance or troubleshooting checks.
