Vax Service line:
AU: 1300 361 505
NZ: 0800 800 900
vax.com.au
15
FAQ’s
Problem
Cause
Solution
Cleaner won’t run
Not properly plugged into electrical outlet.
Plug in firmly.
No electricity in electrical outlet.
Check fuse or breaker.
On/off switch not turned on.
Push on/off switch to ‘on’.
Blown fuse/tripped breaker.
Reset circuit breaker or replace fuse.
Cleaner won’t pick up/loss
of suction
Dust bag not installed correctly.
Review dust bag removal and replacement.
Dust bag full or blocked.
Replace dust bag.
Clogged filter.
Remove filter and clean.
Blockage in hose.
Disconnect hose, remove the obstruction
then re-fit.
Cleaner/accessories won’t pick up
Accessories not connected properly.
Refer to page 6 for fitting information.
The hose is clogged.
Remove hose and tools. Remove obstruction.
WARNING: To reduce the risk of personal injury, unplug the cleaner before performing
maintenance/troubleshooting checks.
