17
HOW TO OBTAIN SERVICE ASSISTANCE
Vaughn Thermal Corporation does not have a service department
or personnel to service your heater in the field. A qualified installer
or service technician must do all service work. Therefore, if you
have any questions about your new water heater concerning
service adjustment, repair, routine maintenance, or replacement -
first contact your installer, plumbing contractor or service
agency.
In the event that the contractor, for whatever reason, is unable to help,
refer to the telephone directory commercial listings for qualified service
assistance.
If neither action has solved your problem, please have your plumbing
contractor contact us for assistance.
CUSTOMER RELATIONS DEPARTMENT
978-462-6683
VAUGHN THERMAL CORPORATION
26 OLD ELM STREET
P.O BOX 5431
SALISBURY, MA 01952
When contacting Vaughn the following information should be made
available:
A. Model and serial number of the water heater as listed on inside
back cover of this manual or on the rating plate on the heater.
B. Address where water heater is installed.
C. Name and address of dealer from whom the heater was
purchased and installer’s name and address.
D. Date of original installation and any service work performed
since then.
E. Details of the problem as you can best describe.
F. List of people who have been contacted regarding the problem.
Summary of Contents for S27TPP
Page 14: ...11 Thermostat Diagram 1 Thermostat Diagram 2 ...
Page 19: ...16 FIGURE 4 ...
