T
ROUBLE
S
HOOTING
Symptom
Cause
Corrections
Carafe leakage water or water
leaks out from lid of carafe
The carafe is not located properly Let centreline of carafe aligns
with leakage opening of brew
basket well.
The level of water in the tank
exceeds the scale of MAX.
The water level in the tank
should be within the scale of
MIN and MAX.
Water leaks from the bottom of
coffee maker.
There is much water in the drip
tray.
Please clean the drip tray.
The coffee maker is malfunction.
Please contact with the
authorized service facility for
repairing.
Water leaks out of outer side of
filter.
There is some coffee powder on
filter edge.
Get rid of them.
Acid (vinegar) taste exists in
Espresso coffee.
No clean correctly after cleaning
mineral deposits.
Clean coffee maker per the
content in “before the first use”
for several times.
The coffee powder is stored in a
hot, wet place for a long time.
The coffee powder turns bad.
Please use fresh coffee powder,
or store unused coffee powder in
a cool, dry place. After opening a
package of coffee powder, reseal
it tightly and store it in a
refrigerator to maintain its
freshness.
The coffee maker cannot work
anymore.
The power outlet is not plugged
well.
Plug the power cord into a wall
outlet correctly, if the appliance
still does not work, please
contact with the authorized
service facility for repairing.
The steam cannot froth.
The steam ready indicator is not
illuminated.
Only after the steam ready
indicator is illuminated, the
steam can be used to froth.
The container is too big or the
shape is not fit.
Use high and narrow cup.
You have used skimmed milk
Use whole milk.
Do not take apart the appliance by yourself if the cause of failure is not found, you had better contact certified serving
center.
