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10 

Troubleshooting

NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not use ordi‐

nary microphone cables.
Never connect the DMX input or output to audio devices such as mixers or ampli‐

fiers.

In the following we list a few common problems that may occur during operation. We give you

some suggestions for easy troubleshooting:

Troubleshooting

 

56

Hero Scan 150

LED scanner

Summary of Contents for Hero Scan 150

Page 1: ...Hero Scan 150 LED scanner User manual...

Page 2: ...Musikhaus Thomann Thomann GmbH Hans Thomann Stra e 1 96138 Burgebrach Germany Telephone 49 0 9546 9223 0 E mail info thomann de Internet www thomann de 27 10 2021 ID 528710...

Page 3: ...words 8 2 Safety instructions 10 3 Features 15 4 Installation 17 5 Starting up 21 6 Connections and controls 24 7 Operating 28 7 1 Starting the device 28 7 2 Main menu 29 7 3 Functions in 8 channel D...

Page 4: ...8 Technical specifications 50 9 Plug and connection assignment 54 10 Troubleshooting 56 11 Cleaning 58 12 Protecting the environment 59 Table of contents 4 Hero Scan 150 LED scanner...

Page 5: ...available to all persons using this device If you sell the device to another user be sure that they also receive this manual Our products and user manuals are subject to a process of continuous develo...

Page 6: ...h Use the search function in the electronic version to find the topics of interest for you quickly Online guides Our online guides provide detailed information on technical basics and terms Personal c...

Page 7: ...displayed on the device are marked by quotation marks and italics Examples 24ch OFF References to other locations in this manual are identified by an arrow and the specified page number In the electr...

Page 8: ...d WARNING This combination of symbol and signal word indicates a pos sible dangerous situation that can result in death or serious injury if it is not avoided CAUTION This combination of symbol and si...

Page 9: ...Warning signs Type of danger Warning high voltage Warning hot surface Warning dangerous optical radiation Warning suspended load Warning danger zone General information Hero Scan 150 9 LED scanner...

Page 10: ...property damage No liability will be assumed for damages resulting from improper use This device may be used only by persons with sufficient physical sensorial and intellectual abilities and having co...

Page 11: ...s where high voltages may be present Never remove any covers There are no user serviceable parts inside Do not use the device if covers protectors or optical components are missing or damaged DANGER E...

Page 12: ...minutes CAUTION Risk of injury due to mirror movements The mirror mounted at the device head may perform very fast movements pan tilt and reflect very bright light This is also the case immediately af...

Page 13: ...any liquid or moisture Avoid direct sunlight heavy dirt and strong vibrations Only operate the device within the ambient conditions specified in the chapter Technical specifications of this user manua...

Page 14: ...sk of electric shock or fire NOTICE Possible staining The plasticiser contained in the rubber feet of this product may possibly react with the coating of your surface and after some time cause permane...

Page 15: ...or 14 channels as well as buttons and display on the unit n Built in automatic show programmes n Sound control n Master Slave mode n 3 facet prism with prism rotation n Gobo wheel with 6 rotatable gob...

Page 16: ...s over their lifetime This effect increases with higher operating temperature You can extend the service life of the illuminants by providing adequate ventilation and operating the LEDs with the lowes...

Page 17: ...device standing or hanging When in use the device must be mounted at a solid surface or clamped to an approved truss Work from a stable platform whenever you install or move the device or when you per...

Page 18: ...ng The distance between light output and the illuminated surface must be more than 1 5 m 19 7in Provide sufficient ventilation The ambient temperature must always be below 104 F 40 C Installation 18 H...

Page 19: ...e attachment of the included mounting brackets There you can fasten adapters such as half couplers trigger clamps c hooks etc The safety cable must be threaded through the safety eyelet on the rear si...

Page 20: ...Please note that this device must not be connected to a dimmer Installation 20 Hero Scan 150 LED scanner...

Page 21: ...reate all connections while the device is off Use the shortest possible high quality cables for all connections Take care when running the cables to prevent tripping hazards Starting up Hero Scan 150...

Page 22: ...X device Connect the output of the first DMX device to the input of the second one and so on to form a daisy chain Always ensure that the output of the last DMX device in the daisy chain is terminated...

Page 23: ...n automatic sound activated synchronized show This function is ideal when you want to start a show immediately Connect the DMX output of the master device to the DMX input of the first slave device Th...

Page 24: ...6 Connections and controls 100 240V 50 60Hz 4 5 PUSH PUSH Connections and controls 24 Hero Scan 150 LED scanner...

Page 25: ...er supply 4 Power Out Lockable output socket Power Twist for powering a connected device 5 DMX In DMX input designed as XLR panel plug 3 pin 6 DMX Out DMX output designed as XLR panel socket 3 pin 7 D...

Page 26: ...t designed as XLR panel socket 5 pin 9 Mounting bracket 10 Locking screw for the mounting bracket 11 Spotlight head with movable mirror 12 Lens 13 Operating elements Connections and controls 26 Hero S...

Page 27: ...rol 18 Menu Activates the main and the settings menu and toggles between menu items Closes an open submenu without saving any changes 19 Down Decreases the displayed value by one 20 Up Increases the d...

Page 28: ...connected DMX controller is in off state Persons who are in the immediate vicinity of the device may be injured or frightened by this Make sure that there are no obstacles within the movement range o...

Page 29: ...tivate the main menu Use Up or Down to change the respectively indicated value When the display shows the desired value confirm with Enter To exit the menu item without making changes press Menu If yo...

Page 30: ...o set the desired DMX address When the display shows the desired value confirm the setting with Enter To exit the menu item without making changes press Menu Make sure that this number matches the con...

Page 31: ...l Confirm the selection with Enter and use Up or Down to select one of two DMX modes 8 channel mode or 14 channel mode display shows DMX 08 Ch or DMX 14 Ch When the display shows the desired DMX mode...

Page 32: ...ating mode Function DMX DMX control In this mode the device is controlled via a DMX controller Auto Auto programmes In this mode the unit plays the preprogrammed shows Sound Sound control In this mode...

Page 33: ...u and use Up or Down until the display shows Programs Confirm the selection with Enter and use Up or Down to select one of the eight preprogrammed shows display shows Program1 Program8 When the displa...

Page 34: ...ter Parameter Function Pan Rev Pan inversion Use Up or Down to select YES reverse rotation or NO normal rotation Tilt Rev Tilt inversion Use Up or Down to select YES reverse direction of inclination o...

Page 35: ...e or HOLD last DMX signal is being held Calibration Calibrating Detailed information about this menu item can be found under Calibrating on page 36 Factory Reset Reset to factory defaults Use Up or Do...

Page 36: ...ice prompts you to enter a password Successively press Up Down Up and Down and confirm the selection with Enter Use Up or Down to select the desired parameter you want to set Parameter Function All To...

Page 37: ...0 and 120 and con firm the setting with Enter To exit the menu item without making changes press Menu Use the System Info menu to call up information about the system Press Enter to activate the main...

Page 38: ...rogram3 Program4 Program5 Program6 Program7 Program8 Pan Rev Tilt Rev Display Rev Sensitivity Dmx Fail Calibration Factory Reset Reset Motor No No No 000 OFF Passwort Yes Resetting Yes Yes Yes Hold No...

Page 39: ...o the maximum value of the Tilt area middle position 128 3 0 255 Speed of rotation pan and inclination tilt fast 0 to slow 255 4 0 255 Dimmer intensity from dark 0 to bright 255 5 Stroboscope shutter...

Page 40: ...Preprogrammed automatic show 6 101 110 Preprogrammed automatic show 7 111 130 Preprogrammed automatic show 8 131 150 Preprogrammed automatic show 9 151 160 Preprogrammed automatic show 10 161 170 Pre...

Page 41: ...2 41 50 Pan Tilt auto programme 3 51 60 Pan Tilt auto programme 4 61 70 Pan Tilt auto programme 5 71 80 Pan Tilt auto programme 6 81 90 Pan Tilt auto programme 7 91 230 Sound control Pan and Tilt 231...

Page 42: ...55 Inclination tilt 0 up to the maximum value of the Tilt area middle position 128 4 0 255 Fine adjustment inclination pan 16 bit 5 0 255 Speed of rotation pan and inclination tilt fast 0 to slow 255...

Page 43: ...4 22 Red 23 31 Red orange 32 40 Orange 41 49 Orange green 50 58 Green 59 67 Green blue 68 76 Blue 77 85 Blue yellow 86 94 Yellow 95 103 Yellow light blue 104 112 Bright blue 113 121 Light blue purple...

Page 44: ...t rotation clockwise decreasing speed 196 199 Stop rotation 200 255 Rainbow effect rotation counter clockwise increasing speed 9 0 7 Open white 8 19 Gobo 1 20 31 Gobo 2 32 43 Gobo 3 44 55 Gobo 4 56 67...

Page 45: ...ainbow effect rotation clockwise decreasing speed 195 255 Rainbow effect rotation counter clockwise increasing speed 10 0 9 Stop 10 129 Gobo wheel 2 rotation clockwise decreasing speed 130 134 Stop 13...

Page 46: ...c show 3 51 70 Preprogrammed automatic show 4 71 80 Preprogrammed automatic show 5 81 100 Preprogrammed automatic show 6 101 110 Preprogrammed automatic show 7 111 130 Preprogrammed automatic show 8 1...

Page 47: ...4 0 20 No function 21 30 Pan Tilt auto programme 1 31 40 Pan Tilt auto programme 2 41 50 Pan Tilt auto programme 3 51 60 Pan Tilt auto programme 4 61 70 Pan Tilt auto programme 5 71 80 Pan Tilt auto p...

Page 48: ...Channel Value Function 231 240 Reset after 10 seconds 241 255 No function Operating 48 Hero Scan 150 LED scanner...

Page 49: ...7 5 Rotatable gobos Operating Hero Scan 150 49 LED scanner...

Page 50: ...x CRI 70 Optical properties Beam angle 15 Rotation angle pan max 180 Inclination angle tilt max 70 Dimmer electronic 0 100 Shutter electronic 0 Hz 20 Hz Control protocol DMX 512 Control DMX Buttons an...

Page 51: ...ply Lockable output socket Power Twist DMX control XLR chassis socket 3 pin XLR chassis socket 5 pin Power consumption 120 W Operating supply voltage 100 240 V 50 60 Hz Fuse 5 mm 20 mm 4 A 250 V fast...

Page 52: ...ive humidity 20 80 non con densing Construction type Scan Illuminant type LED Number of gobo wheels 1 Rotating gobos yes Static gobos No Motorised focus yes Prism yes Focus DMX controlled yes Further...

Page 53: ...Dimmer yes Number of colour wheels 1 Technical specifications Hero Scan 150 53 LED scanner...

Page 54: ...cket the result of an incorrect connection may be a destroyed DMX controller a short circuit or just a not working light show The unit offers a 3 pin XLR socket for DMX output and a 3 pin XLR plug for...

Page 55: ...awing below and the table show the pin assignment of a matching coupling Pin Assignment 1 Ground shielding 2 Signal inverted DMX cold 3 Signal DMX hot 4 unused second connection DMX 5 unused second co...

Page 56: ...ables and do not use ordi nary microphone cables Never connect the DMX input or output to audio devices such as mixers or ampli fiers In the following we list a few common problems that may occur duri...

Page 57: ...f the DMX indicator lights up but with no response check the address settings and DMX polarity 3 Try using another DMX controller 4 Check whether the DMX cables lie near or adjacent to high voltage ca...

Page 58: ...ce n Clean with a soft cloth using our lamp and lens cleaner item no 280122 n Always dry the parts carefully The fan grids of the device must be cleaned of any contamination such as dust etc on a reg...

Page 59: ...es and markings on the packaging This product is subject to the European Waste Electrical and Electronic Equipment Directive WEEE in its currently valid version Do not dispose with your normal househo...

Page 60: ...Notes 60 Hero Scan 150 LED scanner...

Page 61: ...Notes Hero Scan 150 61 LED scanner...

Page 62: ...Notes 62 Hero Scan 150 LED scanner...

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Page 64: ...Musikhaus Thomann Hans Thomann Stra e 1 96138 Burgebrach Germany www thomann de...

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