Varjo XR-3 User Manual Download

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Varjo Limited Business Warranty

VARJO PRODUCT IS INTENDED FOR BUSINESS USE AND IS NOT
INTENDED TO BE SOLD TO CONSUMERS. THIS LIMITED BUSINESS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO
STATE AND COUNTRY TO COUNTRY.

1. Definitions.

The following definitions apply to this Limited Warranty:

“Varjo Product” means the Varjo headset and any accessories
provided in the box at the time of the original purchase from an
authorized retailer or Varjo (“Authorized Retailer”).

“You” and “Your” refer to the original business user who bought the
Varjo Product from an Authorized Retailer.

“Warranty Period” is twelve (12) months from the date You
purchased the Varjo Product from an Authorized Retailer.

“Normal Use Conditions” means ordinary business use in
accordance with the User Manual.

“User Manual” means any and all use instructions, safety guidance
and other documentation provided in the box or posted online by
Varjo.

2. Coverage

Varjo warrants, exclusively to You, that during the Warranty Period the
Varjo Product will function substantially in accordance with Varjo’s
technical specifications under Normal Use Conditions. This Limited
Warranty does not cover any software or other products required
to use the Varjo Product which are not in the box at the time of the
original purchase of the Varjo Product. Such products are subject to
their own use or other terms, even if intended or labelled to be used
together with the Varjo Product.

This Limited Warranty is valid and enforceable only if You purchased
the new Varjo Product from an Authorized Retailer and the Varjo
Product was sold to You in its original, sealed packaging. You may
not assign or transfer this Limited Warranty to any third party, unless
such restriction is prohibited by mandatory law.

If You return the Varjo Product during the Warranty Period and it
satisfies the terms of this Limited Warranty, Varjo or its service
partner will, at its sole discretion, repair or replace it.

Repair or replacement may involve the use of a functionally
equivalent reconditioned Varjo Product and/or reconditioned parts,
unless prohibited by law. When replacing the Varjo Product, Varjo
may replace it with either the same model, or if not available, a model
which is nearest to the original model. Varjo or its service partner will

at its own expense return the repaired or replacement Varjo Product
to You. Any Varjo Product that You send to Varjo and that is replaced
by Varjo becomes the property of Varjo.

If Varjo repairs or replaces the Varjo Product, the repaired or replaced
Varjo Product shall continue to be warranted for the remaining time
of the original Warranty Period or for three (3) months from the date
of the repair or replacement, whichever is longer.

Repair or replacement of the Varjo Product is Your sole and exclusive
remedy and Varjo’s sole obligation for any claims whatsoever or
any losses resulting from the failure of the Varjo Product. If we
determine, in our sole discretion, that none of the listed means is
reasonable to fix the defect or malfunction, then we may refund to
You the price You paid to purchase the Product.

This Limited Warranty is the final, complete and exclusive warranty
offered by Varjo regarding the Varjo Product, and no other person or
entity (including the Authorized Reseller) is authorized to make any
other warranties or representations on behalf of Varjo. EXCEPT FOR
THE EXPRESS LIMITED WARRANTIES PROVIDED IN THIS LIMITED
WARRANTY, VARJO DISCLAIMS ALL OTHER EXPRESS AND IMPLIED
WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY, AND FITNESS
FOR A PARTICULAR PURPOSE. EXCEPT OTHERWISE PROVIDED IN
THIS LIMITED WARRANTY, ALL VARJO PRODUCTS ARE PROVIDED
“AS IS” AND “WITH ALL FAULTS”. If and to the extent that an implied
warranty cannot be disclaimed, its duration is limited to the Warranty
Period. If the mandatory law applicable to You does not allow
limitations on how long an implied warranty lasts, this limitation may
not apply to You.

In case you are not the original purchaser of the Varjo Product,
this Limited Warranty does not apply to you. If the Warranty Period
has expired, if the Varjo Product does not fulfill the conditions of
this Limited Warranty or if You fail to make Your warranty claim in
accordance with Section 5, this Limited Warranty does not apply.
In case this Limited Warranty does not apply, Varjo may offer You
out-of-warranty services against a fee and You may be responsible
for any expenses related to the repair or replacement of Your Varjo
Product.

3. How Can You Get Service?

If You have a problem with Your Varjo Product, please visit us at

varjo.com/support

to get assistance and contact information and

to submit a claim form to obtain warranty service. If it is necessary
for You to send Your Varjo Product in for service, we will provide
You instructions on how to do this. You may be required to pay the
cost of shipping the Varjo Product to us. When we receive the Varjo

Product, we will determine if there is a defect or malfunction covered
by this Limited Warranty. If we find a defect or malfunction covered
by this Limited Warranty, we will repair or replace the Varjo Product
to provide You a Varjo Product that is substantially in accordance
with Varjo’s technical specifications under Normal Use Conditions
and we will send the repaired Varjo Product or a replacement Varjo
Product, if any, to You at our cost. We may not return the original
Varjo Product to You. If You send us a Varjo Product without a valid
proof of purchase, we will return the Varjo Product to You at Your
cost, subject to prepayment, or, if such costs are not prepaid, we
will keep the Varjo Product thirty (30) days waiting for Your pick-up
before it is disposed of.

4. What is not covered?

This Limited Warranty does not cover and Varjo is not responsible for
(i) used or resold Varjo Products; (ii) Varjo Products not purchased
from Authorized Retailers; or (iii) any software (including but not
limited to any software on the Varjo product and any PC software
provided by Varjo).

Furthermore, this Limited Warranty does not cover and Varjo is not
responsible for damage to the Varjo Productor loss of the Varjo
Product or resulting from (i) an accident (e.g. accidental physical
impact, exposure to liquid, food or other contaminants, etc.) or theft;
(ii) use not in accordance with Normal Use Conditions or any other
misuse (including but not limited to neglect, abuse or alteration); (iii)
use with an unsuitable product not sold or licensed by Varjo; (iv) use
with inadequate ventilation; (v) use by children; (vi) circumvention of
our security mechanisms; (vii) reverse engineering; (viii) defects or
damage from viruses or other software problems introduced into the
Varjo Product; (ix) use of the Varjo Product in violation of any laws,
regulations or ordinances in effect where the Varjo Product is used;
(x) defects or damage caused by unauthorized repairs; (xi) Acts of
God, including but not limited to lightning, flood, tornado, earthquake
or hurricane; and/or (xii) cosmetic damages (e.g. scratches).

Additionally, this Limited Warranty does not cover and Varjo is not
responsible for damage to the Varjo Product or loss of the Varjo
Product resulting from normal wear and tear and normal depletion of
consumable parts.

Finally, this Limited Warranty does not include any specific
guarantees that the Varjo Product will be error-free or regarding
uptime or continued availability, data security features of software
or online accounts, or that any software, firmware or online sites will
function uninterrupted or error-free. This Limited Warranty is void if
the Varjo Product is returned with removed, damaged or tampered
labels or any alterations (including the unauthorized removal of any
component or external cover). [This Limited Warranty does not cover

data loss; it is Your responsibility to back up Your data, electronically
or physically, on a regular basis if you wish to retain Your data. Any
damages or costs related to data recovery, removal and installation
are not recoverable under this Limited Warranty.]

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
NEITHER VARJO NOR ITS SUPPLIERS SHALL BE RESPONSIBLE
FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE
OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST
PROFITS OR COMMERCIAL LOSS, BUSINESS INTERRUPTION, LOSS
OF BUSINESS INFORMATION, LOSS OF DATA, LOSS OF PRIVACY,
LOSS OF CONFIDENTIALITY, COST OF ANY REPLACEMENT GOODS
OR SUBSTITUTE EQUIPMENT OR LOSS OF USE WHILE THE VARJO
PRODUCT IS BEING REPLACED OR REPAIRED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY
OF VARJO AND ITS SUPPLIERS UNDER THIS LIMITED WARRANTY
SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU
FOR THE VARJO PRODUCT. THESE EXCLUSIONS APPLY EVEN IF A
REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR VARJO HAS BEEN
ADVISED OF THE POSSIBILITY OF THESE DAMAGES, FOR ANY
CLAIM ARISING FROM OR RELATED TO THIS LIMITED WARRANTY,
REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR
ANY OTHER CAUSE OF ACTION OR LEGAL OR EQUITABLE THEORY.
Some states and countries do not allow the exclusion or limitation of
incidental or consequential damages, so limitations or exclusions in
this Limited Warranty may not apply to you.

No Varjo employee or representative or its affiliates or any third party
is authorized to make any modification, extension or addition to the
Limited Business Warranty or any part of these Terms.

6. General provisions

6.1 This Limited Warranty shall be subject to Finnish law, excluding
its choice of law provisions. The UN Convention on Contracts for the
International Sale of Goods shall not apply. Any dispute, controversy
or claim arising out of this Limited Warranty shall be finally settled
by arbitration in accordance with the Arbitration Rules of the Finland
Chamber of Commerce. Seat of arbitration shall be Helsinki. The
language of the arbitration shall be English.

6.2 If any provision of this Limited Warranty is found to be illegal,
invalid, or unenforceable under the laws of any jurisdiction, this will
not affect the legality, validity, or enforceability of any other provision
of the Limited Warranty.