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13.10.2020 Rev:1.0.0
PROBLEM
CAUSE
SOLUTION
There is no suction from any of the
suction sockets
The power cable is unplugged
Connect the power cable
The micro line cable is not
connected
Connect the activation cable
(sensor)
The thermal protection of the
motor has intervened
Allow a few minutes stop for
the motor to cool down
The overcurrent circuit
breaker has tripped
Proceed with the manual reset
of the circuit breaker
The thermal relay of the
motor does not work
Leave the motor some
minutes for cooling down
There is no air suction from just one
suction socket
The electric contacts are
interrupted or the micro-switch of
the suction socket is out of order
Call the Technical Service
The air suction is weak
More than one suction socket is
being used at the same time and/or
the service suction socket is working
Use only one suction inlet at
a time
The fl exible hose or the
cleaning accessories are
broken
Check the fl exible hose and the
accessories are not damaged
(change them if necessary)
The fi lter cartridge is dirty
Clean the fi lter cartridge
The sealing gasket of the dust
bin is damaged
Check sealing gasket
integrity
There is a clogging in the suction
pipes of the pipe network
Call the Technical Service
The air exhaust outlet is
blocked
Call the Technical Service
The vacuum cleaner still works even
when the suction inlets are closed
Fault of the printed circuit
board
Call the Technical Service
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