Vapor Clean Blue Evolution, User Manual

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Warranty
Your steamer comes with a one year limited warranty which becomes effective on the date of shipment from
and is granted to the initial customer and is nontransferable. Any claims under this warranty must be made
before the end of the applicable warranty period. During such period if
it is
determine
d
that a part or system
is defective in material or workmanship,
the distributor
, at its option, will provide you with a repaired
part or replace any part that is covered by the limited warranty.
The distributor
reserves the right to
substitute functionally equivalent new or serviceable reconditioned parts or systems.
The
distributor
’s responsibility is limited to repair, replacement, credit or refund, any of which may be selected by
at its sole discretion. The Warranty does not cover defects or damage arising from the disassembly or
attempted disassembly of your steamer.
The limited warranty covers only defects arising from normal use and does not include malfunctions or failures
arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions,
depletion of consumables, acts of nature or damage caused by repairs where such repairs were made without
express approval.
Use of any replacement parts other than authorized parts voids all warranties and can cause bodily injury to
the operator and damage equipment. Service performed by anyone other than factory authorized personnel
will void warranty.
SERVICE AND SUPPORT
Before you ship your steam cleaner for service, you must call (800)
758-3141
(M-F 9am-4:
00
pm
Eastern
Time) or contact us through the web at our customer service representative will explain how you must package
and ship your
Steamer to prevent further damage
RETURN PROCEDURES
Prior to returning the product(s) you must obtain a Return Merchandise Authorization (RMA) by calling (800)
758-3141
. No returns will be accepted without RMA #. When packing the Steamer, you must use the
original packing material to prevent damage in shipping. Make sure you include all items and accessories. You
will be responsible for all shipping cost.
LIMITATIONS
EXCEPT AS SET FORTH HEREIN, US STEAM MAKES NO WARRANTIES, EXPRESSED OR IMPLIED,
AND DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATIONS,
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR THE PARTICULAR PURPOSE AND
CONFORMITY TO MODELS OR SAMPLES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
GOVERNING LAW, JURISDICTION AND COSTS
THESE LIMITED WARRANTIES ARE INCORPORATED INTO AND ARE ESSENTIAL AND
MATERIAL PROVISIONS OF THE TERMS AND CONDITIONS OF SALE OR SELLER PRODUCTS TO
YOU. ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTY SET FORTH
HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS.
THE CUSTOMER HEREBY CONSENTS TO THE JURISDICTION AND VENUE OF THE STATE
COURTS OF TEXAS TO RESOLVE ANY AND ALL CUSTOMERS DISPUTES WITH BOSTON GREEN
GOODS, INC., AND THE CUSTOMER WAIVES ALL DEFENSES TO SUCH JURISDICITON AND
VENUE INCLUDING, BUT NOT LIMITED TO, ANY DEFENSE BASED ON INCONVENIENT FORUM.
IN THE EVENT THE CUSTOMER AND BOSTON GREEN GOODS, INC. ARE UNABLE TO RESOLVE
ANY CUSTOMER DISPUTE, AND ANY COLLECTION ACTION, SUIT OR OTHER JUDICIAL
PROCEEDING IS COMMENCED; THE PREVAILING PARTY IN ANY SUCH ACTION, SUIT OR
PROCEEDING SHALL BE ENTITLED TO RECOVER ITS COSTS AND REASONABLE ATTORNEY’S
FEES INCURRED.
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