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125784-01D
41
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner system shuts off. Control
module sounds 2 cycles of 3 beeps.
CONFIG. ERROR is shown in
remote display.
Burner system shuts off. Control
module sounds 2 cycles of 3 beeps.
EEPRON ERROR is shown in
remote display.
Burner system shuts off. Control
module sounds 20 beeps.
Burner system shuts off. Control
module sounds 1 long beep. Remote
displays TEMP ERROR.
Burner systems shuts off. Remote
displays OVER TEMPERATURE.
Burner system lights or shuts off
without touching the remote.
1. Faulty control module
1. Remote and control module not
communicating properly
2. Faulty control module
1. Loss of communication between
control module and remote after
18 minutes.
1. Control module is too hot
1. The SAFETY temperature setting
in the remote has shut the burner
system off.
1. More than one burner system
is present and operating on the
same frequency.
1. Replace control module.
1. Follow Re-Pairing instructions
on page 17 to re-pair remote to
control module
2. Replace control module
1. Either the remote is too far from
the burner system or the remote
needs new batteries. The remote
should work within 20 feet of the
burner system. If it does not, re
-
place the batteries in the remote
and battery supply box.
1.
Check to see the fireplace size
meets the minimum require-
ments. Call technical service.
1. The remote includes a shut off
that is preset at 40C (104F). If the
remote is placed in a location that
is at or above this temperature it
will shut the burner system off.
Placing the remote on a mantel
may result in this problem. If it
occurs, relocate the remote to a
cooler location.
1. Follow the Re-Pairing section to
re-pair the burner system(s). One
burner system may be left on the
original frequency.
