VANCH VANCH-VH Page 13 Product Information Manual Download

Page: 13 / 17

Product Summarize | VANCH-VH production information

Page 13 of 16

Fault

Reasons may cause the

fault

Solutions

reading range

the reader

Antenna broken

Replace the reader

antenna

Parameter RF Power is

too low

Set the RF power

Tag broken

Replace other tags for

testing

Reader module broken

Contact technical guys

Read tags very short

range

Parameter RF Power is

too low

Restore factory

parameters

Tag

’

s polarization is

different from antenna

Rotate tag with 90

Reader module broken

Contact technical guys

Tag broken

Replace other tags for

testing

Summary of Contents for VANCH-VH

Page 1: ...tatement And this manual is subject to change without notice Specifications and power of this product is subject to standard in original please being sure that voltage is up to requirement read and learn about safety precautions especially in open air installation of outdoor VANCH VH RFID Handheld Reader Product Information Guide ...

Page 2: ...3 1 2 P R O D U C T F E A T U R E S 5 1 3 P A C K A G E C O N F I R M A T I O N 6 1 4 PERFORMANCE 7 2 U S E R I N S T R U C T I O N S 8 3 C O M M O N F A U L T S 1 1 3 1 B L U E T O O T H F A U L T 11 3 2 O T H E R D E F A U L T 12 3 3 R F I D F A U L T 12 4 A F T E R S E R V I C E 1 4 4 1 SUPPORT AND SERVICE 14 4 2 WARRANTY 15 4 3 SERVICE LINE 16 ...

Page 3: ... we can customize mobile application solutions that meet the needs of different industries such as warehouse management transportation management distribution management store management fixed asset management production line data collection material tracking product quality tracking equipment inspection Field service inspector on site law enforcement field operations etc 1 1 Shape and Interface T...

Page 4: ...lue It will keep twinkling when power on this means the Bluetooth is standby status it can be searched by other Bluetooth device and connected When the indicator keep bright the Bluetooth is being connected with other device USB indicator LED1 Red it will keep bright when connect USB Power charge indicator LED4 yellow it will keep bright when it s being power charge If it do not bright it means th...

Page 5: ... be forced shutdown the device when long press than 5 seconds 8 Lanyard hole 1 2 Product Features Strong function with simple use VANCH VH meet the easily use based on Ergonomics It can detect ISO18000 6C tag Flash storage Bluetooth communication etc Function Real time data collection VANCH VH integrated with bluetooth communication module user can do real time data collection and support real tim...

Page 6: ...ernal device by USB or Bluetooth For example it can connect with receipt of barcode printer to do real time data transmit or printing High storage capacity VANCH VH is built in 128M storage capacity the data could be saved under out of power condition 1 3 Package confirmation Please check if the package is including components as below before using A User manual CD B Hardware as below Battery Powe...

Page 7: ...mply with ISO18000 6C protocol 2 RF ID Frequency 902 5MHz 927 5MHz BLE Frequency 2402MHz 2480MHz 3 Read range 7m tag performance independent 4 Support real time and offline data transmit 5 Flash storage capacity 128MB 6 Battery capacity 3 6V 3100mAh re chargeable lithium battery 7 Dimension 270x125x30mm ...

Page 8: ...ed shutdown the device under unusual situation Menu switch Click UP Down could do the menu switch long press them more than 1 second could menu switch quickly click OK could enter quit from the Sub menu Select work module Move to menu switch click ok to enter the sub menu you could select use RFID module or barcode module RFID module use to rfid tag detect Barcode module use to barcode scan if the...

Page 9: ...ress scan button to read and press scan again to stop reading tags Inventory information Move to inventory record menu click ok enter sub menu press up and down to check the inventory records Press OK to check tag details information it will show the time of tag being read with year month date time location total quantity press F1 to quit from the inventory record sub menu Bluetooth information Mo...

Page 10: ...evice as keyboard to output the tag data to the PC cursor Please refer VANCH VH simulate keyboard function manual RFID read Under RFID read mode Set as Single read tags means keep press scan button to read and without press it will stop reading tags Continuous read tags means press scan button to read and press scan again to stop reading tags Barcode scan Under barcode scan mode Press Scan to scan...

Page 11: ...second press power on then will enter into the USB flash mode The PC will spot the VANCH VH as USB flash device user could download the file from inventory of VANCH VH DFU upgrade This function used to upgrade the firmware of VANCH VH please refer the VANCH VH upgrade steps Others If want to do secondary development of VANCH VH please refer VANCH VH development manual document 3 Common faults 3 1 ...

Page 12: ...ther default Fault Solutions Battery can not be charged Exchange the battery to another normal workable device to check if it s the battery s problem or the power supply cable with adapter is fault Can not power on First to check if the device is out of power or the device is with fault If the battery is out of power then please charge it firstly If the problem of device please contact the manufac...

Page 13: ...enna Parameter RF Power is too low Set the RF power Tag broken Replace other tags for testing Reader module broken Contact technical guys Read tags very short range Parameter RF Power is too low Restore factory parameters Tag s polarization is different from antenna Rotate tag with 90 Reader module broken Contact technical guys Tag broken Replace other tags for testing ...

Page 14: ... delivery instructions and the cost for repair before deliver the equipment to us Service please contact with our service staff if your equipment need diagnostic service or other services Please do not deliver your equipment before contact with us If your equipment meet the warranty conditions in the warranty please show us the proof of purchase date Please do as follows before contacting with us ...

Page 15: ...to repair or replace the defective product which has been proven If Shenzhen VANCH intelligent technology company can not repair the product or replace it in reasonable time the customer can choose a refund when returning the product Warranty range As the describing of above warranty it should not include the defects which caused by factors below mistake use unauthorized modification open this har...

Page 16: ...r based on warranty statement contract negligence or any other theoretical legal basis 4 3 Service Line Thank you for choosing our RFID products and sincerely we will offer you technical supports about the integration application of these products Any of your problems or doubts about our products quality and application is quite sure to get prompt attention and soon solutions Our contact details a...

Page 17: ... and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the ...

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