Van Os Medical B.V. Solax Go! User Manual Download Page 27

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User manual

| Solax Go! and Solax Deluxe

User manual

| Solax Go! and Solax Deluxe

Problem analysis and solutions

It is possible that some problems may occure during use of your Excel scooter. The form below shows the meaning

of the different light signals. If you experience problems you can not find in this form, we advise you to contact an

official Van Os Medical dealer.

Number of light flashes

Meaning

1 x

Battery needs recharging

2 x

Battery voltage is too low

3 x

Battery voltage is too high

4 x

Current limit time out / Controller overheated

5 x

Brake failure

6 x

Not in neutral at power up

7 x

Gas controller error

8 x

Motor volts error

9 x

Other internal error

It is important that you consult in case of error with your dealer. Except for 1 and 2 flashes. In that case you need to

recharge the batteries. On for all other, you need to ask your dealer what to do. Never repair your scooter yourself.

When you do this, the warranty expires.

Summary of Contents for Solax Go!

Page 1: ...User Manual Solax Go Solax Deluxe ...

Page 2: ...n and out of the scooter 10 4 2 Bending and or reaching 10 4 2 1 Bending and or reaching forwards 10 4 2 2 Bending and or reaching to the side 11 4 2 3 Bending and or reaching backwards 11 4 3 Going up and down increases and slopes 11 4 3 1 Going up a increases and or slopes 11 4 3 2 Going down a increases and or slopes 1 4 4 Steering 12 4 4 1 Steering in different situations 12 4 5 EMI RFI 13 4 5...

Page 3: ...unfolding the Solax Go 22 7 1 1 Folding the Solax Go 22 7 1 2 Unfolding the Solax Go 23 7 2 Folding and unfolding the Solax Deluxe 23 7 2 1 Folding the Solax Deluxe 23 7 2 2 Unfolding the Solax Deluxe 24 8 Onderhoud 25 8 1 The tyres 25 8 2 Upholstery 25 8 3 Cleaning your scooter 25 8 4 Periodical maintenance 26 8 5 Service checklist 26 9 Problem analysis and solutions 27 10 Warranty 28 10 1 Warran...

Page 4: ...commend you keep this user manual because it is also your proof of warranty The safety instructions within are general guidelines which must be seen as overall guidelines It is possible that you develop your own way to make common movements However we advise you to consult a professional for assistance in developing safe and effective techniques regarding your daily activities within your physical...

Page 5: ...SK Steenbergen The Netherlands T 31 0 167 573020 E info vanosmedical nl W www vanosmedical com om 5 User manual Solax Go and Solax Deluxe Enter the information of your authorised dealer Company Address Phone number Fax number E mail address Website ...

Page 6: ... Van Os Medical B V Koperslagerij 3 4651 SK Steenbergen The Netherlands www vanosmedical com 125 SN MAX KG 00 00 0000 Garantie Warranty Garantie 10 jaar 10 years 10 ans uitgezonderd van garantie zijn onderdelen die onderhevig zijn aan slijtage parts subject to normal usage wear and tear are excluded from warranty la garantie exclue les pièces d usures normal 24 maanden 24 months 24 mois Solax Delu...

Page 7: ...his number indicates which model of scooter you have You need this number when you have any technical questions or you want to order any parts of the scooter 5 Model name The model name of your scooter starts with the brand name Excel The brand name Solax followed by the additional model description forms the model name of the scooter You need the model name if you have any technical questions or ...

Page 8: ...ing this user manual Designs and specifications may be changed without further notice 2 2 General explanation of your scooter The Solax travel scooter is a ultra compact scooter who is foldable The scooter is equipped with a luxe delta steeringwheel with a clear dashboard and control through a wigwag system The steering column of the Solax is in angle and height adjustable Both versions of the Sol...

Page 9: ... weight is not exceeded The maximum user weight is the weight of the occupant including luggage etc Unauthorised modification and or use of parts not supplied by Solax will invalidate the warranty of this scooter and may lead to injury to the user and or damage to the scooter Do not let children play with or on your scooter or take any children on your lap while driving To avoid tipping hazard do ...

Page 10: ...wn if it is higher than one third of the diameter of the wheels in cm Never drive your scooter over a gap Do not drive your scooter in icy or salted conditions Always check with your doctor to determine if any of the medications you are taking may affect your judgment and or your ability to operate your scooter Also check with your physician cocnerning your physical ability to operate a scooter Wa...

Page 11: ...r possibilities and decide how you can best get in and out of the scooter Getting in the scooter Before getting in the scooter make sure it is on a flat surface The scooter should always be in drive setting before getting in When the scooter is in drive the motor brake is engaged automatically Always check if the scooter is turned off You can do this by looking at the LED lights on the dashboard T...

Page 12: ... 2 Bending and or reaching to the side If you want to get something that is to the side of your scooter you should follow the steps below Make sure you are as close to the object as possible with your scooter Make sure the wheels of the scooter are all in a forward direction Turn off the scooter so the motor brake engages You can now bend to the side without the risk of losing balance Make sure th...

Page 13: ... 4 4 Steering The most important action on a scooter is steering Below is described how to best do this in different situations You should always keep both hands on the handlebar to steer left or right Van Os Medical recommends you assume a driving posture with slightly bent arms This provides more driving comfort When you are about to take a turn always decrease your speed This prevents the risk ...

Page 14: ... with electromagnetic radio waves transmitted by TV radio laptops microwaves and pacemakers These electromagnetic waves are invisible and get stronger the closer one gets to a source If these electromagnetic waves cause electrical appliances to stop functioning correctly or even completely stop working this is called Electromagnetic Interference EMI or Radio Frequency Interference RFI All electric...

Page 15: ...ours Lightning blue and Scarlet red Seat width 39 cm Seat depth 36 cm Seat height 32 cm Turning radius 135 cm outer radius Ground clearance 16 cm Max speed 6 km u Battery 25 9V 10 Ah Lithtium batteries Charger 2 Ah Range 12 km 5 2 Specifications of the Solax Deluxe Total length 93 cm Total witdh 45 cm Total height 59 81 cm Total weight 26 6 kg incl battery 24 kg excl battery User weight Max 125 kg...

Page 16: ...e Solax Go is equipped with a control panel The control panel of the Solax Go is easy to read and to operate The photo below shows the dashboard The numbers are explained in more detail below HELE GROTE Photo TOEVOEGEN VAN HET DASHBOARD 1 On and off button The on off button is located on the side of the dashboard Click the button to On to use the scooter Click the button to Off to turn off the sco...

Page 17: ...ically 4 Battery indicator The battery indicator shows the level of power in the battery Green means the battery is fully charged orange means the battery is half full and red means power is running low and it is time to charge the battery It is important to avoid completely running out of power Never let the battery drop below 20 charge as this will affect the life of your battery 6 1 2 Dashboard...

Page 18: ...duce the speed Turn counterclockwise to increase speed 3 Joysticks To ride forwards with you scooter pull the right lever Reversing the Solax Deluxe is also possible This is done by pulling the left lever toward you The Solax Deluxe is equipped with an automatic brake This ensures that when you release the lever to go forward or backward the scooter brakes automatically 4 Battery indicator The bat...

Page 19: ...er On photo 3 you see the tiller in its most upright position On photo 4 you see a lever You have to press this handle You can adjust the tiller with the other hand As soon as the tiller is in the desired position you can release the lever If you want to put the tiller back into its most upright position follow the steps for moving towards in reverse order It is also possible to adjust the tiller ...

Page 20: ...ou receive it you can not experience the full travel time You have completely charge the battery Your scooter is equipped with a charger Charging the battery as described below will garantee a maximum lifetime power and range for your scooter Turn the power on the scooter Flip away the cover on the charger inlet and attach the charger When charging a light will be on When the battery is fully char...

Page 21: ...o and Solax Deluxe 6 5 Wheels The Solax is a four wheel scooter with all the advantages of a three wheel scooter stable but just a little bit more agile than a traditional four wheel scooter The Solax is fitted with 6 PU front wheels and 7 PU rear wheels The advantage of PU tyres is that they are leak free and do not need to be inflated SOLAX Photo 10 SOLAX Photo 11 ...

Page 22: ...o If you want to fold the scooter please follow the following steps Loosen the levers on the tiller to put it in its lowest position Next pull the lever for tiller angle adjustment to put the tiller in its most upright position Flip the seat of the Solax Go down Now press the black lever under the seat Push the seat backwards and the scooter starts folding Keep pushing the seat downward The front ...

Page 23: ...ontal hold the seat with two hands and push into normal position When you hear a click the seat is back into seating position and the scooter is locked in position 7 2 Folding and unfolding the Solax Deluxe 7 2 1 Folding the Solax Deluxe The Solax Deluxe is electronically foldable through a remote control The remote control hangs on the key and is equipped with two buttons A B see photo 16 If you ...

Page 24: ...ng steps Press on B on the remote control to unfold the scooter You hear a click when the scooter is unfolded fully Flip the backrest up Release the lever on the tiller to adjust the tiller in the desired position Tip If the remote control is not working properly then you can Solax Deluxe on and expand using the button on the back of the scooter On the button are displayed an I and II You use I wh...

Page 25: ...use the tyres can wear out If the wear is at an advanced stage then you should replace the tyres Clean the tyres with car shampoo and a moist cloth Do not use solvents on the tyres These can damage or soften the tyres material 8 2 Upholstery The upholstery of your scooter is an important component Torn or worn upholstery can not take human weight anymore and this can be dangerous Regular monitorin...

Page 26: ... checklist To maximise the lifetime of your scooter we recommend you to get your scooter checked at least once a year by an authorised Van Os Medical dealer The form below can be used for this check The intensity of the scooter s use can vary greatly from person to person Therefore it may be that your scooter needs a check several times a year Furthermore maintenance is not covered under warranty ...

Page 27: ... advise you to contact an official Van Os Medical dealer Number of light flashes Meaning 1 x Battery needs recharging 2 x Battery voltage is too low 3 x Battery voltage is too high 4 x Current limit time out Controller overheated 5 x Brake failure 6 x Not in neutral at power up 7 x Gas controller error 8 x Motor volts error 9 x Other internal error It is important that you consult in case of error...

Page 28: ...period your scooter develops a defect it will be repaired or replaced However you do need to provide to Van Os Medical a complete warranty registration form or a copy of the bill with date of purchase Repairs and replacements must be fitted by an authorised Van Os Medical service agent To qualify for the warranty your scooter must have an up to date service schedule Furthermore if a problem occurs...

Page 29: ... independent of slightly different details We reserve the right to change the product in this user manual without further notice All drawings measures and capacities showed in this manual are approximations and may be slightly different to your scooter s specifications For warranty service contact your authorised dealer from where you bought your scooter If it occurs that you are not helped to you...

Page 30: ...y The Netherlands EU Representative Name W van Os Address Koperslagerij 3 4651 SK Steenbergen Country The Netherlands Function Director Technical constructed file Prepared by Name J M J Brouwer BBA Function Research and Development Issue date 01 12 2016 TCF date 01 12 2016 Recertification date Means of conformity The product is in conformity with Directive 93 42 EEC based on the use of a Technical...

Page 31: ... 2016 Van Os Medical B V Koperslagerij 3 4651 SK Steenbergen The Netherlands T 31 0 167 573020 E info vanosmedical nl W www vanosmedical com om 31 User manual Solax Go and Solax Deluxe ...

Page 32: ... 31 0 167 57 30 20 F 31 0 167 57 33 81 E info vanosmedical nl W www vanosmedical nl Van Os Medical UK Ltd Excel House Ashbrooke Park Sherburn in Elmet North Yorkshire England LS25 6 PJ T 44 0 1904 720170 F 44 0 1904 720398 E sales vanosmedical com W www vanosmedical com ...

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