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English
Troubleshooting
If you cannot solve the problem, contact your dealer.
Problem
Possible cause
Solution
No sound.
No or incorrect audio cable connection.
Connect the audio cable correctly.
The sound is muted.
Unmute the sound.
The device plays an incorrect sound track.
Change the sound track.
No picture.
The mains plug is not inserted into the wall
socket.
Insert the mains plug into the wall socket.
The device is switched off.
Switch on the device.
The image stops or looks like
mosaic.
The signal is too weak.
Strengthen the signal.
The screen shows the message
“No Signal”.
The antenna cable is not connected.
Connect the antenna cable.
Incorrect settings.
Change the settings.
The remote control does not
work.
The batteries are low.
Replace the batteries.
The remote control is not pointing to the device.
Point the remote control to the device.
Make sure that nothing blocks the front panel.