Valor MADRONA MF28JN, Homeowner'S Manual

Page: 17 / 24

17
Frequently asked questions
Question Answer
What if my stove won't turn
on?
If you have followed all instructions for your remote control or wall
switch (see page 9, or pages 20-23) and your stove still won't turn on, the
batteries located under the fi rebox may be low and need replacing. See
page 11 for instructions on how to replace the batteries.
If the stove still won't turn on after that, call your dealer for further
information. Your stove may require service by a quali fi ed service
technician. Visit valor fi replaces.com/contact for a list of dealers near you.
I've just started my stove for
the fi rst time, what is that
smell?
When operating your stove for the fi rst time, some vapors may
be released due to the burning of curing compounds used during
manufacturing. They may cause a slight odor and could cause the fl ames
to be the full height of the fi rebox, or even slightly higher, for the fi rst few
hours of operation. This is perfectly normal. See First Time Operation on
page 7 for more information.
When I operate the stove,
why do I suddenly hear a
faster series of beeps than
usual?
This is an indication that the batteries in your stove are getting critically
low (not the batteries in your remote control handset, but the batteries in
the battery holder under the fi rebox). See page 11 for instructions on how
to replace the batteries.
Why do I hear popping or
snapping noises?
As your stove heats and cools with normal use, its metal parts will expand
and contract, which may cause some noise. This is perfectly normal.
Why do I hear whirring
noises?
As you start or adjust your stove's fl ame, the control valve motor turns to
adjust the settings. This is perfectly normal.
How do I clean my stove? See Cleaning your stove on pages 13-15 for cleaning instructions to keep
your stove looking great.
There is condensation on
the inside of the glass, is this
okay?
This is normal when the stove fi rst turns on, and will disappear naturally
when the stove heats up.
There is a white fi lm on the
inside of the glass, is this
okay?
This happens due to composition of the gas from your supplier. A by-
product of the combustion process in a gas stove is a mineral which can
appear as a white fi lm on the ceramic glass window of your appliance.
Clean as soon as possible (when the stove is cool) so it does not bake onto
the glass with time and become permanent. See pages 13-15 for cleaning
instructions.
When I start my stove, the
fl ame is blue or transparent,
is this normal?
This is normal, your fl ame will take on a more yellow/orange appearance
as the stove heats up.
When I start my stove, the
fl ame is dirty or black, is this
normal?
No. This is possibly caused by a blocked opening in the burner which can
be cleaned by vacuuming it. See pages 13-15 for cleaning instructions, and
call your dealer if the problem persists after cleaning.