Warranty
190
ɋ
–
ɋ
2255 Dollarton Highway,
North Vancouver, BC
Ʉ
Canada
Ʉ
V7H 3B1
If you have a problem with this unit, please contact your dealer or supplier immediately. Under no circumstances should you
attempt to service the unit in any way by yourself. The warranties in paragraphs 1 and 2 are provided only to the initial user
of this unit, are not transferable and are subject to the conditions and limitations in paragraphs 3, 4 and 5. Please review the
conditions and limitations carefully and strictly follow their requirements.
1. Extended Warranty Coverage
For a period of up to ten (10) years, Miles Industries
Ltd., (the “Company”) or its appointed distributor will at
its option pay the initial owner for the repair of, or will
exchange the following parts or components which are
found to be defective in material or workmanship under
normal conditions of use and service:
Maximum Warranty Period
10 years
Part or Component
Defect Covered
Exterior steel casing
Corrosion
9
Glass
Loss of structural integrity
9
Cast iron parts
Corrosion
9
Firebox and heat
exchanger
Corrosion (but not
discoloration) causing loss
of structural integrity
9
2. Two-Year Parts Warranty
In addition, for two (2) years from the date of purchase, the
Company, at its option, will repair or exchange all parts and
components not listed above but that are found to have a
bona
ȴ
de defect in material or workmanship under normal
conditions of use.
3. Conditions and Limitations
a) The warranty registration card must be completed by
the initial owner and returned to the company within
90 days. Alternatively, the warranty registration form
may be
ȴ
lled out online at
www.valor
ȴ
replaces.com
b) Installation and maintenance must be performed by
an authorized and trained dealer in accordance with
the Company’s installation instructions.
c) This warranty is void where installation of the unit
does not conform to all applicable codes including
national and local gas appliance installation codes and
building and
ȴ
re codes.
d) The owner must comply with all operating
instructions.
e) The Company is not responsible for the labor costs
to remove defective parts or re-install repaired or
replacement parts.
f) The initial owner of the unit will be responsible for
any shipping charges for replacement parts as well
as travel time incurred by the dealer to perform the
warranty work.
g) This warranty applies to non-commercial use and
service and is void if it is apparent that there is abuse,
misuse, alteration, improper installation, accident or
lack of maintenance to the unit.
h) The warranty does not cover damage to the unit
through:
i) Improper installation, operational or environmental
conditions.
ii) Inadequate ventilation in the area or competition
for air from other household equipment or
appliances.
iii) Chemicals, dampness, condensation, or sulphur
in the fuel supply lines which exceeds industry
standards.
i) This warranty does not cover glass, log breakage or
damage to the unit while in transit.
j) The Company does not allow anyone to extend, alter
or modify this warranty and assumes no responsibility
for direct, indirect or consequential damages caused
by the unit. State or provincial laws where the initial
user or user resides may provide speci
ȴ
c rights
extending this warranty and, if so, the Company’s sole
obligation under this warranty is to provide labor and/
or materials in accordance with those laws.
4. Discharge of Liability
After two (2) years from the date of purchase, the Company
may, at its option, fully discharge all obligations under this
warranty by paying to the
ȴ
rst owner the wholesale price of,
or replacing, any defective parts.
5. No Other Warranty
All obligations to repair this unit are de
ȴ
ned in this warranty.
Some states or provinces may speci
ȴ
cally mandate
additional obligations on the part of manufacturers, but in
the absence of such speci
ȴ
c legislation, there is no other
warranty or obligation expressed or implied.
34
OWNER’S
INFORMATION
