7.
Fit the fascia (See figures 9).
8.
Place the coals / pebbles back on top of the fuel support.
2. My heater is on, there is light, but there is no flicker effect or the flicker
effect is on one side of the heater only.
This is possibly a ‘spinner’ that has stuck. The ‘spinners’ are metal disks that are
located above the light bulbs. To access the spinners follow the instructions given for
replacing the light bulb(s) on the previous page, but do not touch the light bulb(s).
Gently rotate the appropriate ‘spinner’ by hand. This should get it / them working
again.
3. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance
that the problem lies with the 13 Amp fuse in the heater plug. If either fuse or socket
is suspected, have them checked by an electrician.
4. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and
allowed to cool for 15 minutes and the obstruction removed before restarting.
5. I have a problem that is different to those in the previous examples 1- 3.
For general advice about your heater, to report faults, arrange for your heater to be
serviced, or for sales and product information call 0844 8711 565. Callers in the
Republic of Ireland please telephone 0044 844 8711 565.
For spares inquiries
Spare parts are available nationwide via the ‘interpart stockist network’. For
your local stockist consult Yellow pages under ‘Central Heating’.
When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.
Your Post Code
Type of Heater (Electric or gas)
Model, Name and serial number (This information can be found on a small label
attached to the top of the heater and should also have been recorded on the last
page of this guide. To see the label you will have to remove the fascia trim (See figure
12 for label location). It may be necessary to remove the firefront casting before
pulling the fascia clear of the heater.
The fault, problem or request.
Page 15
INSTALLER AND OWNER GUIDE
©
Baxi Heating U.K. Limited 2010.
