Regular maintenance.
In order to achieve and maintain high levels of personal safety and performance
efficiency, it is essential that the opening at the back of the fire and the flue are kept
clear of any form of obstruction. It is possible that deposits of mortar or soot could fall
and accumulate causing the flue to be blocked or restricted and so preventing proper
clearance of dangerous exhaust fumes.
In the United Kingdom it is the law that a landlord must have any gas appliance, flue
and pipework which is situated in a tenant’s premises checked for safety at least
every twelve months by a competent person (In the U.K, a CORGI registered
installer).
We recommend that all gas appliances and their flues, wherever situated, are
checked annually.
When fitting replacement parts it is important that only approved parts are
used for maximum safety.
WARRANTY AND SERVICE
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a
heateam
service
engineer or a
CORGI
registered installer.
You must register your fire with
heateam
, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on
0800 032 72 44
.
It is also a requirement of the warranty that the fire has an annual service (every 12
months) in accordance with the installation and servicing instructions, performed by a
CORGI registered engineer. If you would like
heateam
to carry this out this service,
please call on
08700 60 30 60
.
Our promise to you
If you experience a fault with your new fire, we aim to provide a safe and high quality
repair service supported by our dedicated national network of highly skilled engineers.
If your installer can’t resolve the problem for you, we will do everything we can to get
an engineer out to you as quickly as possible. Nothing in this warranty will affect your
statutory rights.
©
Baxi Heating U.K. Limited 2008.
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