16. TROUBLE-SHOOTING – SERVICE AND HELP
Readings impossible, or unwanted
interruption in reading
– Check whether the temperature reading time limithas been cleared
(thermometer symbol not blinking)
– Carry out a trial measurement (see p. 13 trial measurement)
– Check sensor for damage
Alarm did not go off
– Check whether the alarm is set (see p. 11).
– Carry out self-test to determine if the signal tone functions (see p. 13).
Time is wrong
– To change the time see p. 22
Date is wrong
– To change the date see p. 22
Retrospective «M» entry not possible
– If the retrospective entry is more than 3 days old and measurements
have already been entered, an entry is not possible.
Battery symbol is blinking
– Replace battery.
Service and support
– For any unexpected occurrences or issues arising from use,
please contact the product manufacturer.
– In case of a sensor defect, contact your country distributor.
– For questions about the cycle, please contact your country distributor.
– Find your country distributor at: www.lady-comp.de
Bluetooth connection not possible
– Bluetooth must be activated on both devices.
– If the display stays on SEARCH, check the device. Is Bluetooth activated?
Is the app properly installed?
– If the connection has been interrupted with a change from SYNC to SEARCH,
check reading device and battery status. In surroundings with strong
interference (radio equipment), the transfer may be interrupted.
USB connection not possible
– Check the connecting cable. Only devices that are compatible with a USB
mass storage device with a FAT data system as a master can be used as remote
stations, e.g. PC’s with Windows, Linux, and many other devices.
pearly
– 28
