23
EN
Cleaning and maintenance
C
Problem
Possible Cause
Solution
The suction power
is weak, there is
no suction or the
motor vibrates.
• The nozzle is
blocked.
• The filter is blocked,
dirty or broken.
• Remove the blockage.
• Clean the filter.
• If necessary, replace the filter with a
new one.
The operating time
is too short after
charging.
• It has not been
charged for enough
time.
• The battery is dead.
• Fully charge the battery as indicated
in the charging section.
• Ask a qualified technician to install a
new battery.
The brush is not
spinning.
• The brush is
clogged with debris,
such as hair/fur.
• Cut the tangled threads with scissors.
• Remove the brush and/or wheel axles
to clean them. Check that all the parts
spin smoothly when repositioned.
The battery
indicators are
flashing rapidly,
and the vacuum
cleaner is hot.
• The brush or
compartment is
blocked, and/or the
battery or vacuum
cleaner motor has
overheated.
• The charger is not
compatible with the
vacuum cleaner.
• Remove the brush to clean it. Empty the
dust cup. Let the vacuum cool down.
• When charging and using the unit,
make sure that the indoor temperature
is between 0 °C and 50 °C.
• Only use the charger supplied.
Storage
• Always unplug the unit before storing it.
• Store the unit in a fresh, dry and clean place, out of the reach
of children and pets.
• Please retain the packaging and use it to store your unit when
it is not in use for an extended period of time.
