44
45
EN
EN
Useful information
Useful information
B
B
Problem
Cause
Solution
Detergent residue in the
detergent drawer. (**)
The detergent was poured
into a wet drawer.
• Dry the detergent drawer
before inserting the
detergent.
The detergent is wet.
• Keep detergents
closed in a moisture-free
environment and avoid
exposing them to excessive
temperatures.
The water pressure is low.
• Check the water pressure.
The detergent in the main
wash compartment became
wet when the pre-wash
water was added. The
holes in the detergent
compartment are clogged.
• Check the holes and clean
them if they are clogged.
There is a problem with
the valves in the detergent
compartment.
• Contact the authorised
service agent.
The detergent may have
been mixed with the fabric
softener.
• Do not mix the fabric
softener with the detergent.
Wash and clean the
detergent drawer in hot
water.
The drum is not cleaned
regularly.
• Clean the drum regularly.
To do so, refer to section
4.4.2.
Problem
Cause
Solution
Too much foam has formed
in the machine. (**)
The wrong detergent was
used for the washing
machine.
• Use a detergent suitable
for washing machines.
Too much detergent was
used.
• Use a suitable amount of
detergent.
The detergent has been
stored in poor conditions.
• Keep the detergent in a
closed, dry place. Do not
store in overly hot areas.
Some linens, such as tulles,
etc., generate too much
foam because of their mesh
structure.
• Use small amounts of
detergent for this type of
fabric.
The detergent was put in
the wrong compartment.
• Enter the detergent in the
right compartment.
The fabric softener is
removed too early.
• There may be a problem
with the valves or the
detergent drawer. Contact
the authorised service
agent.
There is foam overflowing in
the detergent drawer.
Too much detergent has
been used for the water
hardness.
• Mix 1 tablespoon of
fabric softener in ½ litre
of water and pour this
mixture into the main
wash compartment of the
detergent drawer.
• Use the appropriate
detergent for the
programmes and
observe the maximum
loads indicated in the
«Programme and
Consumption Table». If you
use additional chemicals
(stain removers, bleaches,
etc.), reduce the amount of
detergent.
