17
Trouble Shooting
1.
.“
Camera Not Found
” dialog box displayed when
trying to start the application.
a. Verify that all cable and camera
connections conform to the instructions in
the
Hardware installation
section
b. Verify that the software has been installed
according to directions
c. Verity that the external power box and
camera have their green LED illuminated
d. Run the
Black Box Tester
utility under
Programs->VALCam Laptop
e. Verify that the Com port is enabled in the
BIOS and that another application is not
using the Com port. Some applications can
grab the COM port during boot up. In this
case an available COM port may not be
available for the
VALCam
application. In
most cases these applications can be
disabled from starting during boot up
releasing the Com port for the
VALCam
.
