8 Troubleshooting
20
Installation and maintenance instructions atmoMAG 0020189893_03
4.
Remove the cold water filter from the cold water con-
nection and clean the cold water filter.
5.
Reinsert the cold water filter into the cold water connec-
tion
(2)
.
6.
Reinsert the cold water connection into the product's
retainer and secure the clamp
(1)
.
7.
Secure the cold water connection line to the cold water
connection
(2)
again.
8.
Check whether the temperature selection spindle can
be turned. Otherwise, loosen the clamps on the tem-
perature selection spindle, remove these and clean the
temperature selection spindle.
9.
Check the stuffing box for leaks. If a stuffing box is leak-
ing, replace the flow switch.
7.10
Completing inspection and maintenance
work
▶
Install all of the components in reverse order.
▶
Install the product casing (
→
Page 12).
▶
Start up the product.
▶
Check that all control, regulation and monitoring devices
and, in particular, the flue gas sensor (
→
Page 13) are
working properly.
▶
Check that the product and the flue gas guiding are leak-
tight.
▶
Log all maintenance work that is carried out.
8
Troubleshooting
8.1
Detecting and rectifying faults
▶
A fault is visually displayed by the LED indicator light.
Use the table that is included in the appendix to rectify
the fault.
Detecting and rectifying faults (
→
Page 22)
▶
After each time you rectify a fault, check that the flue gas
sensor is working without any problems.
▶
If you are unable to rectify the fault, contact Vaillant Cus-
tomer Service.
8.2
Eliminating faults in the product
▶
Clear the product of any faults by carrying out the follow-
ing steps:
–
Close the water tap and open it again without press-
ing the main switch.
–
Leave the water tap open and switch the product off
and on again by pressing the main switch twice.
▶
If the fault clearance fails or the product is repeatedly
blocked by a safety device, carry out a complete func-
tional check and a visual check for damage, loose con-
nection cables, loose components, etc. If required, con-
tact Vaillant Customer Service.
▶
Only start the product up again once the fault has been
rectified.
9
Decommissioning
▶
Press the main switch.
▶
Close the gas isolator cock.
▶
Close the cold water stop valve.
▶
Drain the product. (
→
Page 17)
10 Recycling and disposal
Disposing of the packaging
▶
Dispose of the packaging correctly.
▶
Observe all relevant regulations.
11 Customer service
Applicability:
Austria
Vaillant Group Austria GmbH
Clemens-Holzmeister-Straße 6
1100 Wien
Österreich
E-Mail Kundendienst: [email protected]
Internet Kundendienst: http://www.vaillant.at/werkskunden-
dienst/
Telefon: 05
7050
‑
2100 (zum Regionaltarif österreichweit, bei
Anrufen aus dem Mobilfunknetz ggf. abweichende Tarife -
nähere Information erhalten Sie bei Ihrem Mobilnetzbetrei-
ber)
Der flächendeckende Kundendienst für ganz Österreich ist
täglich von 0 bis 24 Uhr erreichbar. Vaillant Kundendienst-
techniker sind 365 Tage für Sie unterwegs, sonn- und feier-
tags, österreichweit.
Applicability:
Switzerland
Vaillant GmbH (Schweiz, Suisse, Svizzera)
Riedstrasse 12
CH-8953 Dietikon
Schweiz, Svizzera, Suisse
Kundendienst: 044
74429
‑
29
Techn. Vertriebssupport: 044
74429
‑
19
Applicability:
Germany
Auftragsannahme Vaillant Kundendienst: 021
91
5767901
