Troubleshooting
What is it doing?
Possible causes
Check and correct
Nothing. Connected devices do
not recognize the microphone.
The cable from the microphone
to the AV or conferencing
device is not connected, or is
bad.
Verify that the microphone cable is
connected at both ends.
The microphone cable is not
fully seated at one end, or is
bad.
Check the cable for correct pin-out and
continuity.
The connected device does not
recognize the microphone.
The device may have outdated
firmware.
Download the latest firmware from the
device's product page, and update the
device.
Participants at the far end
report no audio.
The microphone is muted.
If the mute indicator light on the
TableMIC is on, it is muted. Tap the
mute indicator on the top of the
microphone to unmute it.
Participants at the far end
report that the audio does not
sound natural.
The audio has not been
adjusted properly for the room.
Adjust the microphone from the device
that controls it.
The microphone's Home button
does not work, or behaves
unpredictably.
The corresponding OneTouch
trigger has not been set up on
the connected device.
Set up the OneTouch trigger on the
device connected to the microphone.
See
Setting up the Microphone's Home
.
The OneTouch trigger executes
a macro that does not work
properly. For example, if the
macro uses the
camera home
command, a home preset must
be saved.
On the connected device, test and
debug the macro.
Use, Storage, and Care
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
n
Temperatures above 40°C (104°F) or below 0°C (32°F)
n
High humidity, condensing or wet environments
n
Inclement weather
n
Severe vibration
n
Dry environments with an excess of static discharge
Although this product was designed and built in Minnesota, it has not been tested under low-
temperature conditions and is not rated for use on ice rinks or in other subfreezing environments.
Repositioning it with a hockey stick will void the warranty. We're sorry.
Do not attempt to take this product apart. There are no user-serviceable components inside.
Complete Manual for TableMIC Conference Room Microphones
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