ISSUE
REMEDY
Unit won't turn on
• Ensure the machine is properly plugged into a grounded outlet.
• Check the power cord for tears, frays, or other damage.
Do not use machine if the power cord is damaged.
• Make sure the power switch is turned on.
The LED screen will be illuminated when on.
Not achieving a
complete vacuum
• Vacuum time may not be set high enough. Set the vacuum time
higher in small increments and try again until the desired vacuum
is achieved.
• The edge of the bag must be across the seal bar, and not extend
past the chamber, ensure there are no wrinkles in the bag and that
the bag is inside the chamber.
• Make sure the seal is complete and that the seal is clear. If the seal
is spotty, incomplete, wrinkled, milky, or white colored, they are
inadequate. Cut seal portion and restart the vacuum process.
• Ensure both the sealer and bag are clean, dry and free of debris
for the vacuum process to be successful. Wipe the surface of the
seal bar and inside of the bag and try again.
Bag loses vacuum
after being sealed
• Check for sharp items such as bones, stems, cloves and others
that can puncture the bags, cover them with a folded paper towel
and vacuum in a new pouch.
• Some fruits and vegetables can release gases if not properly
prepared before storing. Make sure to blanch or freeze food
before packaging. If in doubt about the quality of the food, discard
immediately.
Pouch not sealed
properly
• The sealing time may not be long enough for an adequate seal.
Increase the seal time in small increments of 0.1 seconds and try
again.
• Ensure both the sealer and bag are clean, dry and free of debris
for the vacuum process to be successful. Wipe the surface of the
seal bar and inside of the bag and try again.
• The edge of the bag must be across the seal bar, and not extend
past the chamber, ensure there are no wrinkles in the bag and that
the bag is inside the chamber.
Buttons not working
• In rare cases, the buttons and/or programs may not work properly.
If this occurs, unplug the machine and plug it back in to reset the
programming.
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