VACUUM/ATMOSPHERES
4652
West Rosecrans Avenue
P.O. Box
1043
Hawthorne, CA 90250-6896
(310) 644-0255
FAX: (310) 970-0980
Dear Customer:
IMPORTANT
SERVICE BULLEllN
READ CAREFUL!. Y
Vacuum/Atmospheres Company wishes to continue to provide you with the very best service possible.
Recent changes in environmental laws now require some changes in our "returned goods" policies.
Before any item may be returned for repair or replacement, a Returned Goods Authorization Number
{RGA) must be obtained from the VAC Sales Department. Be prepared to provide information about the
chemicals which the item to be returned has been exposed. VAC Sales may be reached at:
Telephone:
Fax:
(310) 644-0255
(310) 970-0980
(8:00am - 5:00pm PSTI
(24
Hours)
The RGA Number must be shown on the packing slip accompanying the item and be marked on the
outside of the shipping container. Items without a RGA Number will not be accepted for repair or
replacement.
Material Safety Data
Sheets
{MSDS) for each chemical to which the returned item has been exposed,
must accompany the item being returned.
Any item being returned must be cleaned for safe handling before being shipped to VAC.
Documentation showing that all contamination has been removed must be provided. Vacuum
Pumps must be drained of all pump oil before being returned. Items that have not been cleaned and
made safe for handling Will. NOT BE ACCEPTED for repair or replacement.
If you have any questions, please call or fax VAC at the numbers listed above.
OVER
