V7 UPS1RM2U3000-1E, Manual

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TROUBLESHOO
TING
Problems Cause Solution
No indication and alarm even though
the mains are normal
The AC input power is not
connected Check if input power cord firmly
connected to the mains
The AC input is connected to
the UPS output Plug AC input power cord to AC input
correctly
The icon and the warning code
flashing on LCD display and alarm
is sounding every 2 seconds
EPO function is activated
Set the circuit in closed position to
disable EPO function.
The icon , and the warning
code flashing on LCD display and
alarm is sounding every 2 seconds
Line and neutral conductors
of UPS input are reversed Rotate main power socket by 180°
and then connect to UPS system
The icon , and the warning
code flashing on LCD display and
alarm is sounding every 2 seconds
The external or internal
battery is incorrectly
connected
Check if all batteries are connected
Fault code is shown as 27 on LCD
display and alarm is continuously
sounding
Battery voltage is too high or
the charger is faulty
Contact your dealer
Fault code is shown as 28 on LCD
display and alarm is continuously
sounding
Battery voltage is too low or
the charger is faulty
Contact your dealer
The icon , and the warning
code flashing on LCD display and
alarm is sounding every second
UPS is overloaded
Remove excess loads from UPS
output and restart
Fault code is show as 43 and the icon
is lit on LCD display. Alarm sounds
continuously
The UPS automatically shut
down due to an overload at
the output
Remove excess loads from the UPS
output and restart
Fault code is shown as 14 and alarm
sounds continuously
The UPS automatically shut
down because of a short
circuit on the UPS
Check output wiring and if connected
devices are in short circuit status
Fault code is shown as 01, 02, 03, 11,
12, 13 and 41 on LCD display and
alarm is continuously sounding
A UPS internal fault has
occurred
Contact your dealer
Battery backup time is shorter than
nominal value
Batteries are not fully charged
Charge the batteries for at least 5
hours and then check capacity. If the
problem persists, consult your dealer
Batteries are defective
Contact your dealer to replace the
batteries
Fault code is show as 45 on LCD
display and code is continuously
sounding The charger does not have
output and battery voltage is
less than 10V/PC
Contact your dealer
If the UPS system does not operate correctly, please solve the problem by using the table below