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16
MAINTENANCE
Make sure the door is in good working condition and that it is correctly balanced.
The door operator should be checked and maintained by a qualified technician.
Keep operator clean at all times.
TROUBLESHOOTING
PACKING LIST
After receiving the product, you should make an unpack-inspection, in which you should check whether the product was damaged. If you
have any problem please contact our sales agent. You should find the following items in our standard packing:
Error
Cause for error
Solutions
The operator does not
work
(1) Power is OFF.
(2) The door is obstructed.
(3) The wires become loose.
(4) The emergency switch was pressed.
(5) The door is too heavy.
(1) Make sure that power is ON.
(2) Remove obstructions.
(3) Fasten the wires.
(4) Rotate the emergency switch to ensure that the
button returns to its original position.
(5) Replace or readjust the balance springs.
The operator stops
working suddenly
Thermal overload protection in
motor is active
Allow the motor to cool down
The door cannot be
opened or closed
completely
Wrong adjusting of limit switch
Readjust the limit switch
No.
Item
Quantity
1
Door operator
1
2
Wall bracket
1
3
Spacer ring and screw
2
4
Hexagonal wrench key
1
5
Key
1
6
Bolt (M10X20)
4
7
Washer
4
8
User’s manual
1