8 Trouble-shooting
... in the display appears
Possible cause
Solution
▪
Large items are unevenly dis-
tributed in the washing drum.
▸ Wash large and small items together to reduce the
possibility of unbalanced loads forming.
▪
Pillows or similar items in the
wash.
▸ Remove the pillows.
▸ Spin the washing again.
▸ Spin the pillows separately.
▪
Wash items are tangled.
▸ Separate the wash items.
▸ Fasten duvet covers and pillow cases.
▸ Spin the washing again.
... in the display appears
Possible cause
Solution
▪
The foreign body trap is miss-
ing or is not sitting correctly.
▸ Ensure the foreign body trap is sitting correctly.
▸ Acknowledge the error message by touching the
button.
▸ Restart the programme.
... in the display appears
Possible cause
Solution
▪
The water tap is turned off.
▪
The mesh filter in the water
connection is clogged.
▪
Interruption in the water sup-
ply.
▪
The water pressure is too low.
▸ Resolve the cause of the problem or wait until the
water supply is restored.
▸ Acknowledge the error message by touching the
button.
▸ Restart the programme.
... in the display appears
/
Possible cause
Solution
▪
Anti-leak protection activated. ▸ Turn off the water tap.
▸ Note down the error message in full along with the
serial number (SN).
▸ Acknowledge the error message by touching the
button.
▸ Call Customer Services.
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