8
Trouble-shooting
What to do if …
… the appliance is not working and the display is dark?
Possible cause
Solution
▪
The fuse or circuit breaker
for electrical installations
in the home is defective.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪
An interruption in the
power supply.
▸ Check the power supply.
…
flashes alternately with the power level in the display?
Possible cause
Solution
▪
Cookware is not suitable
for use with induction
hobs.
▸ Use suitable magnetic cookware. See
«Cookware» section.
▪
Cookware is too small for
the cooking zone selec-
ted.
▸ The diameter of the base of the cookware
must be at least 10 cm.
… after switching the appliance on, a prompt to enter a code appears in the
display?
Possible cause
Solution
▪
The childproof lock is ac-
tivated.
▸ For operating the appliance with the child-
proof lock activated, see the «User settings»
section.
▸ Switch the childproof lock off.
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