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Repair service
Whether you contact us for repairs or orders, please always state the serial
number (SN) and the name of the appliance. Enter these details below and
also on the service sticker which comes with the appliance. Stick it in a con-
spicuous place or in your tele-phone or address book.
You will also find the same details on the certificate of guarantee, the original
sales invoice and the identification plate of the appliance.
A
Open fitted unit underneath.
– The identification plate is located behind the front panel.
If the appliance is not working properly, contact your nearest V-ZUG Ltd serv-
ice centre using freephone 0800 850 850 and stand in close proximity to the
appliance.
Queries, orders, service agreement
For administrative and technical queries or problems, as well as for ordering
spare parts and accessories, please contact our head office in Zug on tele-
phone 41 (0)41 767 67 67.
As regards the maintenance of all our products, when the warranty expires
you have the option of taking out a service agreement. We will be happy to
send you the necessary forms.
The 'Trouble-shooting' section will help you to carry out small repairs
yourself, saving you the time and trouble of calling out a service engi-
neer and the cost that goes along with it.
SN
Appliance
