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10 

Service & Support

The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.

Information on the V-ZUG warranty can be found at 

www.vzug.com

 →Service

→Warranty information. Please read this information carefully.
Please register your V-ZUG appliance straightaway:

online at 

www.vzug.com

 →Service →Online warranty registration or

using the enclosed registration card.

This will allow you to take advantage of the best possible support in the event of a fault
in the appliance during the guarantee period. You will require the serial number (SN) and
appliance designation to register your appliance. You will find them on the identification
plate of your appliance.
My appliance information:

SN:

 __________________________

Appliance

: ________________________________

Please have this appliance information to hand when contacting V-ZUG. Thank you.

▸ Remove the metal grease filters.

The identification plate is located on the inside of the appliance.

A second identification plate is included in the scope of delivery and should be re-
tained for the purpose of appliance identification.

Your repair order

Call the free service number 0800 850 850 to contact your nearest
V-ZUG service centre. You can arrange an on-site visit by us by phone if you wish.

General queries, accessories and service agreement

V-ZUG will be happy to help you with any general administrative or technical queries, to
accept your orders for accessories and spare parts and to inform you about our pro-
gressive service agreements. You can contact us by calling tel. +41 58 767 67 67 or by
going to our website at www.vzug.com.

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Summary of Contents for DW-N9

Page 1: ...Operating instructions DIE9 DWE9 DWN6 DWN9 Range hood ...

Page 2: ...precautions Modifications Text diagrams and data correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications for the purpose of the further development of the appliances is reserved Validity These operating instructions apply to Type Model number Size system DIE9 63013 90 DWE9 62017 90 DWN6 62015 60 DWN9 620...

Page 3: ...3 1 Using for the first time 9 3 2 Switching the appliance on off 10 3 3 Illumination 10 3 4 Power level 10 3 5 Intensive level 10 3 6 After running time 11 3 7 Saturation indicator alarm 11 3 8 Remote control accessories 12 4 Care and maintenance 14 4 1 Cleaning the housing 14 4 2 Metal grease filters 14 4 3 Standard activated charcoal filter 15 4 4 Long life activated charcoal filters 16 4 5 Res...

Page 4: ...me This appliance can be used by children aged 8 and above and by persons with reduced physical sensory or mental capabilities or lack of experi ence and or knowledge provided they are supervised or have been instructed on the safe use of the appliance and have understood the haz ards involved Children shall not play with the appliance Cleaning and user mainten ance shall not be undertaken by chil...

Page 5: ...home and similar settings such as in staff kit chens in shops offices and other commercial establish ments in agricultural estab lishments by guests in hotels motels and other accommod ation establishments in bed and breakfast establishments Do not operate the appliance using an external time switch or a separate remote control system Failure to follow the cleaning instructions may cause a fire ha...

Page 6: ...y damage to the appliance and fittings as well as affect the functioning of the appliance If the appliance is not work ing properly or in case a repair is needed follow the instructions given in the Service Support section Contact our Customer Services if necessary Use original spare parts only Retain these operating instructions for future reference Note on use If the appliance is visibly damaged...

Page 7: ...e more easily than clean oil Caution Risk to life Packaging material e g plastic film and polystyrene can be dangerous for chil dren and animals Danger of suffoca tion Keep packaging material away from children and animals When carrying out maintenance work on the appliance including replacing light bulbs cut off the electricity supply to the appliance remove the screw fuse from the holder or swit...

Page 8: ...with activated charcoal filter A fan extracts cooking fumes and smells from above the cooking surface The air is passed through the metal grease filter and activated charcoal filter grease particles and odours are largely removed from the air and it is then circulated back into the room If activated charcoal filters are not supplied with the appliance these should be ordered and installed before u...

Page 9: ...ccessory 3 1 Using for the first time Appliance configuration The model can be used to extract or recirculate air The appliance is set up ex factory for use in the extraction mode Setting up the appliance for use in the recirculation mode Switch the appliance and the illumination off Hold the button depressed for 5 seconds The LED for the button flashes twice The appliance is now configured for th...

Page 10: ...nsity is low touch the button The light intensity increases 3 4 Power level Touch the or button The LED for the corresponding button illuminates The corresponding power level switches on 3 5 Intensive level The intensive power level can run for 6 minutes It is used for short bursts of intensive ex traction of cooking fumes and smells e g when searing meat The intensive power level then switches ba...

Page 11: ...tivated and the LED for the selected power level illuminates To switch the appliance off completely Touch the button 1 if the appliance is on power level 1 Touch the button 2 if the appliance is on another power level The appliance switches off 3 7 Saturation indicator alarm Metal grease filters The saturation indicator illuminates continuously after 100 operating hours irrespect ive of whether th...

Page 12: ...rol near any heat sources Dispose of the batteries at a suitable recycling point in accordance with national regulations Activating the remote control Switch the appliance and the illumination off Hold the button on the appliance depressed for 5 seconds The LED for the button flashes twice The appliance can now be operated using the remote control Deactivating the remote control Switch the applian...

Page 13: ...intensity is high The illumination can be used independently of the extractor fan Changing the power level Touch the button The next highest power level switches on Touch the button The next lowest power level switches on Switching intensive level on off Touch the button The intensive level switches on Touch the button again The intensive level switches off Switching after running time on off Swit...

Page 14: ...erior Grease and condensate water can build up on the inside around the metal grease filters Clean using a clean damp cloth and a mild detergent or a soft brush as needed then dry well using kitchen towel 4 2 Metal grease filters The metal grease filters should be cleaned at least every two months with normal use more frequently with intensive use and whenever the saturation indicator alarm is tri...

Page 15: ...e the metal grease filters to become slightly discoloured How ever this will not affect the functioning of the filters in any way 4 3 Standard activated charcoal filter The standard activated charcoal filter needs replacing after an operating period of 3 to 6 months and whenever the saturation indicator alarm is triggered Standard activated charcoal filters cannot be washed or regenerated Removing...

Page 16: ...ilter If no dishwasher is available Soak the activated charcoal filter in water in the sink and rinse well afterwards with clean cold water Then allow the activated charcoal filter to dry in a vertical position at room temperat ure or in the oven at max 70 C for two hours After heat regeneration in the oven allow the activated charcoal filter to cool down before putting it back in the range hood R...

Page 17: ...nd what led to the fault Malfunction Possible cause Solution Appliance is not working Interruption in the power supply Check the power supply Change the fuse Reset the automatic circuit breaker Illumination is not working LED light bulb is defective Contact Customer Services Malfunction Possible cause Solution Appliance is not ex tracting enough air Metal grease filters are dirty Clean metal greas...

Page 18: ...r Long life activated charcoal filter Standard activated charcoal filter Remote control 7 Technical data Electrical connection Accessing the identification plate Remove the metal grease filters The identification plate is located on the inside of the appliance A second identification plate is included in the scope of delivery and should be retained for the purpose of appliance identification 18 ...

Page 19: ...m speed intensive or boost excluded Qmax m3 h 580 580 622 Air flow at intensive or boost setting Qboost m3 h 700 700 750 Airborne acoustical A weighted Sound Power Emissions at minimum speed SPEmin dBA 52 52 50 Airborne acoustical A weighted Sound Power Emissions at maximum speed SPEmax dBA 66 66 64 Airborne acoustical A weighted Sound Power Emissions at intensive or boost setting SPEboost dBA 69 ...

Page 20: ...the appliance from the mains With a fixed appliance this is to be carried out by a qualified electrician Then cut the mains cable off flush with the appliance 8 3 Disposal The crossed out wheeled bin symbol requires the separate collection of waste electrical and electronic equipment WEEE Such equipment can contain hazardous environmentally harmful materials These appliances are to be handed over ...

Page 21: ...tification plate 18 Illumination 10 With remote control 12 Initial set up 6 Intensive level 10 With remote control 13 M Model designation 2 N Notes 22 O Operating and display elements 9 Operating the appliance 9 P Product fiche 20 Q Queries 23 R Recirculation mode 8 S Safety precautions Before using for the first time 6 Correct use 6 Instructions for use 6 Note on use 6 Safety warnings Appliance i...

Page 22: ...22 9 Notes ...

Page 23: ... identification plate of your appliance My appliance information SN __________________________ Appliance ________________________________ Please have this appliance information to hand when contacting V ZUG Thank you Remove the metal grease filters The identification plate is located on the inside of the appliance A second identification plate is included in the scope of delivery and should be re ...

Page 24: ...iance on off activate after running time Power level 2 Power level 3 Intensive level Saturation indicator for metal grease filters activated charcoal filters V ZUG Ltd Industriestrasse 66 CH 6302 Zug Tel 41 58 767 67 67 Fax 41 58 767 61 61 info vzug com www vzug com Service Centre Tel 0800 850 850 1039448 05 ...

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