9 Trouble-shooting
Message
Possible cause
Solution
▪
«Please fill with
water – but the
water tank is
still full.»
▪
Boiler filling error
▸ Remove the water tank and then slot
straight back into position.
▸ If the error appears again, note down
the error message in full along with
the serial number (SN) (see page
59).
▸ Contact Customer Services.
▪
«Check water
feed»
▪
Appliance unable to
draw water from the
fixed water connec-
tion.
▸ Check that the water inlet is open and
water is available.
▸ If the water inlet is open, acknow-
ledge the message by selecting .
If the water inlet is open, yet the display
does not remain in the acknowledged
state:
▸ Contact Customer Services.
▪
«Appliance is
rinsing»
▪
The water system is
automatically rinsed
about every 2 weeks.
No action needed.
▪
«E78/F24»
▪
The appliance cannot
pump the water off
the bottom of the
cooking space due to
a pump malfunction
or blockage.
▸ Note down the serial number (SN)
(see page 59) and contact Cus-
tomer Services.
▸ Turn off the stopcock to the water
supply.
▪
The appliance keeps
trying to pump off wa-
ter from the bottom of
the cooking space
even though there is
none there. This is
caused by a faulty
level measurement.
▸ Start
at 100 °C for 10 minutes
and allow the automatic steam reduc-
tion and rinse cycles to run com-
pletely.
▸ The appliance can then be operated
again as usual.
▪
«E79/F27»
▪
The water system is
not emptied due to a
power failure during
operation.
▸ About 2 minutes after the display has
illuminated, acknowledge this by
touching the button.
▸ The appliance can then be operated
again as usual.
▪
Valve is not tight.
▸ Shut off the water supply.
▸ Note down the serial number (SN)
(see page 59) and contact Cus-
tomer Services.
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