12 Trouble-shooting
… the following appears in the display
FX/EXX see operating instructions
SN XXX XXXXXX
Possible cause
Solution
▪
Various situations can lead to
an error message.
▸ Cancel the error message by pressing the touch
button.
▸ Disconnect from the power supply for
about 1 minute.
▸ Reconnect the power supply.
▸ If the error appears again, note down the error
message in full along with the serial number (SN;
see identification plate).
▸ Disconnect from the power supply.
▸ Call Customer Services.
… the following appears in the display
UX/EXX see operating instructions
SN XXX XXXXXX
Possible cause
Solution
▪
An interruption in the power
supply.
▸ Cancel the error message by pressing the but-
ton.
▸ Disconnect from the power supply for
about 1 minute.
▸ Reconnect the power supply.
▸ If the error appears again, note down the error
message in full along with the serial number (SN;
see identification plate).
▸ Disconnect from the power supply.
▸ Call Customer Services.
… the following appears in the display
Residual heat
Do not remove the water tank.
Possible cause
Solution
▪
Water temperature in the
boiler is too high.
▸ Wait for it to cool down (this can take up to
30 minutes).
For safety reasons, water is only pumped off when it
falls below a certain temperature.
The appliance may be used without further ado.
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