5 Trouble-shooting
4.5
Replacing the LED light bulbs
For safety reasons, the LED light bulbs must be replaced by our Customer Services.
5
Trouble-shooting
This section lists faults that can be solved simply by following the instructions given. If
the fault cannot be remedied, please call Customer Services.
Before calling Customer Services: Please note down the serial number (for SN, see iden-
tification plate under «Technical data») and what led to the fault.
Malfunction
Possible cause
Solution
Appliance is not
working.
▪
Interruption in the power
supply.
▸ Check the power supply.
▸ Change the fuse.
▸ Reset the automatic circuit
breaker.
Illumination is not
working.
▪
LED light bulb is defective. ▸ Contact Customer Services.
Malfunction
Possible cause
Solution
Appliance is not ex-
tracting enough air.
▪
Metal grease filters are
dirty.
▸ Clean metal grease filters.
▪
Recirculation mode only:
Activated charcoal filters
are saturated.
▸ Clean and reactivate or replace
activated charcoal filters.
▪
Extraction mode only: In-
sufficient fresh air intake.
▸ Ensure fresh air intake is suffi-
cient.
6
Accessories and spare parts
Please give product family of the appliance and exact designation of the accessory or
spare part when ordering parts.
Metal grease filter (example is
shown; actual filter depends on
model)
Long-life-Plus activated charcoal
filter
Remote control
19
