10 Trouble-shooting
Malfunction
Possible cause
Solution/Measures
Appliance door not
opening with
«TouchOpen».
▪
Sabbath mode is active. ▸ Open the appliance door manually
(e.g. with a standard suction cup).
▸ Hold the
button depressed for
3 seconds.
▪
If the illumination turns on: The
problem is remedied.
▪
If the appliance switches off («OF»
in the display):
▸ Switch the appliance back on
again and contact Customer Ser-
vices.
▪
The «TouchOpen» door
opening mechanism is
defective.
▸ Contact Customer Services.
▪
The appliance door can be
opened manually (e.g. with a
standard suction cup).
Illumination is not
working.
▪
Sabbath mode is active. ▸ Open the appliance door manually
(e.g. with a standard suction cup).
▸ Hold the
button depressed for
3 seconds.
▪
If the illumination turns on: The
problem is remedied.
▪
If the appliance switches off («OF»
in the display):
▸ Switch the appliance back on
again and contact Customer Ser-
vices.
▪
Message A1: Door
sensor is faulty.
▪
If no A1 message ap-
pears: LED illumination
is defective.
▸ Contact Customer Services.
Illumination is flash-
ing.
▪
Appliance door is left
open for longer than 3
minutes.
▪
Appliance door was not
closed properly.
▸ Close the appliance door.
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