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LIMITED WARRANTY
FOR MODEL PTH-101
GAS-FIRED INFRARED OUTDOOR PATIO HEATER
Virco Associates Inc. warrants to the original consumer purchaser of each Outdoor Patio Heater
that when subject to normal residential use, it is free from defects in workmanship and materials
under normal conditions of use in a commercial application for a period of 90 days from purchase
and in a residential application for a period of 1 year. Any work or repair of the heater must be
performed by qualified service personal. There will be a shipping and handling charge for the
delivery of the warranty part(s).
Component
Warranty Period
Burner:
3 Years
Valve:
1 Year
Pilot Kit:
1 Year
All Other Parts
1 Year
Our obligation under this warranty is limited to repair or replacement at our option of the product
during the warranty period. The extent of any liability of Virco Associates Inc. under this warranty is
limited to repair or replacement. This warranty does not cover normal wear of parts, damage
resulting from any of the following: negligent use or misuse of the product, use on improper
fuel/gas supply, use contrary to operating instructions, or alteration by any person other than our
factory service center. The warranty period is not extended by such repair or replacement.
Warranty claim procedure:
If you require service or parts for your Patio Heater, please contact
our Warranty Service Center for factory direct assistance. Our hours of operation are 8 AM to 5 PM
PST. Our number is 1-800-913-8999 and our FAX number is 1-909-598-7699. Please direct all
correspondence to: Virco Associates, Inc. 145 Brea Canyon Road, Walnut, CA 91789 ATTN:
Warranty Service Center.
Product repair as provided under this warranty is your exclusive remedy. Virco Associates, Inc.
shall not be liable for any incidental or consequential damages for breach of any express or
implied warranty on its products. Except to the extent prohibited by applicable law, any implied
warranty or merchantability or fitness for a particular purpose on this product to the duration of the
above warranty. Some states do not allow the exclusion or limitation of incidental or
consequential damages or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and
you may have other rights which vary from state to state.
Summary of Contents for PTH101
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