DigiDoc-It Imaging System
9
Technical Assistance
UVP offers technical support on all of its products. If there are questions about the product’s use, operation or
repair, please contact our offices at the locations below, or go to UVP’s web site and click the Tech Support >
BioImaging Systems.
If residing in North America, South
America, East Asia or Australia:
If residing in Europe, Africa, the Middle
East of Western Asia:
Call (800) 452-6788 or (909) 946-3197
,
and ask for
Customer Service
during
regular business days, between 7:00 am
and 5:00 pm, PST.
Call +44(0) 1223-42002
, and ask for
Customer Service
during regular business
days between 9:00 am and 5:30 pm.
your message to:
your message to: [email protected]
Fax
Customer Service, and send it to
(909)
946-3597
Fax
Customer Service, and send it to:
+44(0)
1223-420561
Write to:
UVP, LLC
2066 W. 11
th
Street,
Upland, CA 91786 USA
Write to
:
Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate, Nuffield Road,
Cambridge CB4 1TG UK
Warranty
UVP's products are guaranteed to be free of defects in materials, workmanship and manufacture for one (1) year
from date of purchase. Consumable and disposable parts including, but not limited to tubes and filters, are
guaranteed to be free from defects in manufacture and materials for ninety (90) days from date of purchase.
Transilluminators carry a two (2) year warranty from date of purchase. If equipment failure or malfunction occurs
during the warranty period, UVP shall examine the inoperative equipment and have the option of repairing or
replacing any part(s) which, in the judgment of UVP, were originally defective or became so under conditions of
normal usage and service.
No warranty shall apply to this instrument, or part thereof, that has been subject to accident, negligence,
alteration, abuse or misuse by the end-user. Moreover, UVP makes no warranties whatsoever with respect to
parts not supplied by UVP or that have been installed, used and/or serviced other than in strict compliance with
instructions appearing in this manual.
In no event shall UVP be responsible to the end-user for any incidental or consequential damages, whether
foreseeable or not, including but not limited to property damage, inability to use equipment, lost business, lost
profits, or inconvenience arising out of or connected with the use of instruments produced by UVP. Nor is UVP
liable or responsible for any personal injuries occurring as a result of the use, installation and/or servicing of
equipment.
This warranty does not supersede any statutory rights that may be available in certain countries.
Doc-It is a registered trademark of UVP, LLC. DigiDoc-It is a registered trademark of UVP, LLC
