Uvitron International PORTA-RAY 400/600W Instruction Manual, Rev. E
Page 22 of 22
WARRANTY INFORMATION
11
UVITRON INTERNATIONAL WARRANTY
UVITRON International, Inc. warrants its products against defective material
and workmanship under normal use for a period of 1 (one) year from the date of
shipment to our customer. This warranty does not apply to any product that has
been subjected to misuse, accident, improper installation, improper application
or improper operation, nor does it apply to any product that has been repaired
or altered by other than a factory authorized representative. Any tamper-proof
seals that are broken will void the warranty. There are no warranties that extend
beyond those herein specifically stated.
SERVICING POLICY
WARRANTY REPAIR
All products will be repaired at the factory or replaced at no charge throughout the warranty
period. If a unit is returned for an approved repair, the warranty will be extended for the length
of time required to complete the repair or to replace the unit.
OUT OF WARRANTY REPAIR
Products requiring repair that are beyond the warranty period, will be subject to a fee
depending on the degree of repairs. Please consult the factory for details.
SERVICE WARRANTY
UVITRON International, Inc. warrants all repair work for a period of 1 (one) year from date of
repair. This warranty applies only to the repair for which the unit was returned.
RETURN MATERIALS AUTHORIZATION
A Return Material Authorization (RMA) number must be obtained so that we may process
your returned equipment. Please call the factory service department to obtain a RMA
Number.
SHIPPING INSTRUCTIONS
Products that are shipped to the factory for repair
will be shipped at the customer’s expense,
and will be returned to the customer at no charge by UVITRON International, Inc., via normal
shipping method for said product. Products that are shipped to the factory on a freight collect
basis will not be accepted.
